What are the responsibilities and job description for the Development Operations Specialist position at Clare Housing?
The Development Operations Specialist plays a critical role in supporting the Advancement
Team through comprehensive donor database management, campaign management, donor
relations, reporting, annual fund activities and event support. This position ensures the
integrity of donor data, timely and accurate gift acknowledgment, and contributes to the
success of fundraising campaigns and events. The Specialist serves as a key point of contact
for donors and internal stakeholders, helping to advance the mission of Clare Housing.
Salary Range: $56,000 - $60,000 annually, commensurate with education and experience.
This position is benefit-eligible, offering mileage reimbursement, access to health, dental and
vision insurance, four weeks of paid time off in year one, paid holidays, retirement
contribution, and additional benefits.
This is a full-time position at 40 hours per week.
Manage all aspects of gift entry including checks, credit card, stock, in-kind,
honor/memorial, matching, pledge payments, ACH, and payroll deduction gifts.
Track gift intentions and send timely reminders.
Assist Finance with month-end and year-end reconciliation and reporting.
Generate and mail gift and pledge acknowledgment letters and gift communications.
Coordinate and manage a timely thank-you call process for all gifts.
Maintain donor correspondence and documentation.
Maintain accurate and up-to-date donor and constituent records In Bloomerang
database.
Develop and implement protocols for data audits and updates.
Create and revise gift entry procedures and supporting documentation.
Manage email bounce-backs and subscription updates.
Become expert at managing the donor database and assisting the advancement team
in utilizing best practices.
Respond promptly to donor inquiries via phone and email.
Coordinate thank-you calls and notes with volunteers.
Prepare impact reports and donor lists for prospect and stewardship communications.
Generate reports for donor activity, campaign/appeal performance, and stewardship.
Support appeals, campaigns, and custom mailings.
Assist with planning and execution of outreach and stewardship events.
Serve as liaison with volunteers and donors during events.
Salary : $56,000 - $60,000