What are the responsibilities and job description for the Community Residential Support Staff - Multiple Shifts position at Claratel Behavioral Health?
Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization located in metropolitan Atlanta, Georgia, offering a full range of mental health services, developmental disabilities programs and substance abuse treatment to more than 11,000 citizens annually who are uninsured and underinsured. As a public, not-for-profit organization, Claratel Behavioral Health operates more than 20 locations in DeKalb County with a diverse workforce of more than 500 direct-care and support staff. Our staff of physicians, nurses, clinicians and support personnel is dedicated to helping our clients and their families recover from these debilitating disabilities and resume productive lives. We strive to provide the highest quality, evidence-based services in the least restrictive settings, and we envision a community in which disabilities no longer limit potential.
Direct Service Professional
About Claratel Behavioral Health
Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization offering a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not-for-profit organization, Claratel Behavioral Health operates in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of more than 400 direct-care and support staff.
If you are passionate about driving change in behavioral health and developmental services and are eager to work in an environment that values innovation and inclusivity, Claratel Behavioral Health is the place for you. Here, your work is impactful, your growth is prioritized, and your well-being is supported. Together, we can forge pathways to a healthier future for all.
About The Role
As a Direct Service Professional, you’ll provide support across home, work, and community settings, helping individuals with intellectual and developmental disabilities build life skills, connect with others, and achieve their personal goals. Every day is an opportunity to make an impact.
Multiple Shifts Available:
With care and commitment, our Direct Service Professionals turn everyday moments into meaningful experiences for residents. Claratel Behavioral Health will provide you with the training and resources to succeed in this role.
Empower daily living – Support with activities like cooking, cleaning, personal hygiene, health maintenance, and self-administration of medication.
Foster independence – Teach and encourage social skills, community involvement, and problem-solving so individuals can thrive. Provide input and implement Individual Support Plans (ISP)/Behavior Support Plans (BSP) and strategies as instructed.
Ensure safety and well-being – Carefully follow care plans, medical instructions, and dietary needs. Report environmental risks or barriers and safeguard the individual and their possessions by following all policies and procedures.
Be a mentor and role model – Demonstrate positive behaviors, coach individuals through challenges, and support them in building meaningful relationships.
Prepare Documentation – Record progress, behavior support tracking, incident reports, and communication logs accurately and on time.
Provide Transportation – Transport individuals safely to appointments, activities, and events that enrich their lives.
Collaborate and grow – Work closely with teammates, supervisors, and families to ensure the best support, while continuing your own professional development.
Innovate - Actively participate in the agency’s ongoing efforts to continually improve the quality of services provided and the effectiveness of the agency’s operations by sharing ideas and insights.
Residential Setting Responsibilities
For positions within residential homes, you’ll also:
Essential
In addition to competitive pay:
Claratel Behavioral Health is an Equal Opportunity Employer. Candidates who may require an accommodation under the Americans with Disabilities Act or similar law to perform the essential functions of this job are encouraged to contact Human Resources at hrhelp@claratel.org.
Thank you so much for your interest in joining our team! Due to the high number of applications we receive, we’ll be reaching out directly to those selected for an interview. We truly appreciate your understanding and wish you the very best in your job search journey.
Claratel is an Equal Employment Opportunity Employer (EOE).
It has been and will continue to be a fundamental policy of Claratel not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital or partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff and termination
Claratel Behavioral Health participates in E-Verify (Company ID: 226305)
Direct Service Professional
About Claratel Behavioral Health
Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization offering a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not-for-profit organization, Claratel Behavioral Health operates in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of more than 400 direct-care and support staff.
If you are passionate about driving change in behavioral health and developmental services and are eager to work in an environment that values innovation and inclusivity, Claratel Behavioral Health is the place for you. Here, your work is impactful, your growth is prioritized, and your well-being is supported. Together, we can forge pathways to a healthier future for all.
About The Role
As a Direct Service Professional, you’ll provide support across home, work, and community settings, helping individuals with intellectual and developmental disabilities build life skills, connect with others, and achieve their personal goals. Every day is an opportunity to make an impact.
Multiple Shifts Available:
- Full-Time & Part-Time Openings.
With care and commitment, our Direct Service Professionals turn everyday moments into meaningful experiences for residents. Claratel Behavioral Health will provide you with the training and resources to succeed in this role.
Empower daily living – Support with activities like cooking, cleaning, personal hygiene, health maintenance, and self-administration of medication.
Foster independence – Teach and encourage social skills, community involvement, and problem-solving so individuals can thrive. Provide input and implement Individual Support Plans (ISP)/Behavior Support Plans (BSP) and strategies as instructed.
Ensure safety and well-being – Carefully follow care plans, medical instructions, and dietary needs. Report environmental risks or barriers and safeguard the individual and their possessions by following all policies and procedures.
Be a mentor and role model – Demonstrate positive behaviors, coach individuals through challenges, and support them in building meaningful relationships.
Prepare Documentation – Record progress, behavior support tracking, incident reports, and communication logs accurately and on time.
Provide Transportation – Transport individuals safely to appointments, activities, and events that enrich their lives.
Collaborate and grow – Work closely with teammates, supervisors, and families to ensure the best support, while continuing your own professional development.
Innovate - Actively participate in the agency’s ongoing efforts to continually improve the quality of services provided and the effectiveness of the agency’s operations by sharing ideas and insights.
Residential Setting Responsibilities
For positions within residential homes, you’ll also:
- Assist with daily household routines (laundry, meal planning, grocery shopping, chores).
- Follow all medication administration procedures accurately (SSAM/Proxy Caregiver).
- Maintain clear communication logs during shift transitions.
Essential
- High school diploma or GED.
- Valid Georgia Driver’s License with an acceptable Motor Vehicle Report (MVR).
- Ability to lift 50 lbs. unassisted and help individuals with mobility needs
- Regular bending, squatting, standing, and moving throughout your shift
- Strong communication skills, basic computer literacy, and the ability to manage conflict effectively.
- 6 months of experience working with individuals who have intellectual or developmental disabilities.
- Familiarity with medication administration, behavioral support, or person-centered planning.
- $15.36 per hour
In addition to competitive pay:
- A generous paid time off plan (earn 20 days your first year)
- 10 paid holidays
- We offer our eligible employees an array of benefits that support their physical, emotional, and financial wellbeing.
- Coverage options, provided through the state health and flexible benefit programs, include health, dental, vision, life, disability, and much more.
- We also offer a fully employer-funded retirement plan and the option to make personal retirement contributions.
- Our benefits are designed to help provide peace of mind and financial security for you and your family, ensuring you can focus on making a difference in the lives of others.
Claratel Behavioral Health is an Equal Opportunity Employer. Candidates who may require an accommodation under the Americans with Disabilities Act or similar law to perform the essential functions of this job are encouraged to contact Human Resources at hrhelp@claratel.org.
Thank you so much for your interest in joining our team! Due to the high number of applications we receive, we’ll be reaching out directly to those selected for an interview. We truly appreciate your understanding and wish you the very best in your job search journey.
Claratel is an Equal Employment Opportunity Employer (EOE).
It has been and will continue to be a fundamental policy of Claratel not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital or partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff and termination
Claratel Behavioral Health participates in E-Verify (Company ID: 226305)
Salary : $15