What are the responsibilities and job description for the Audio Operations Coordinator - Clearwing position at Clair Global?
JOB SUMMARY:
The Audio Operations Coordinator is responsible for synchronizing various managers and departments within the company, client relations, inventory management, logistics, updating the shop with all company operational/engineering protocols, as well as the responsibility of constructing tours from a concept on paper to a fully integrated system being presented to the client.
QUALIFICATIONS/ REQUIREMENTS: The requirements listed below are representative of the knowledge, skill and/or ability required to perform the essential functions of this job while exercising independent judgment and discretion.
- Proficient with Microsoft Office with a willingness to improve knowledge base moving forward.
- Ability to communicate information and ideas in writing, in person, and over the phone so others will understand.
- Ability to read and understand information and ideas presented in writing, in person, and over the phone.
- Ability to work on a team, maintain a positive attitude, and be open to learning.
- A wide variety of knowledge in the audio touring industry, Clair gear, and in all aspects of the company
- Strong knowledge of loading and unloading trucks (Van à 53' Trailer).
ESSENTIAL FUNCTIONS:
- Must excel in a fast-paced, demanding, and continuously changing environment.
- Strong problem-solving skill set, analytical skills, great attention to detail, and willingness to accept the responsibility for all jobs loaded out of the warehouse.
- Lifestyle work ethic - Working long days and weekends when necessary; being available 24/7 to service client needs
EXPERIENCE:
- Good understanding of Clair proprietary gear/policies or advanced audio/signal flow knowledge.
- Working knowledge of ERP systems
RESPONSIBILITIES AND DUTIES:
- Accurately track, manage, and utilize company owned assets
- Control/maintain inventory levels for current and future projects while ensuring the shop is operating efficiently and effectively using resources available.
- Communicate with Account Managers to obtain all client information that relates to the job at hand; ultimately organizing proposals into working job orders for the shop to complete.
- Handle multiple orders at one time, verifying that all information is correct and organized.
- Provide various departments with information and diagrams required to build orders to client specifications.
- Oversee assigned jobs from start to finish. Ensure each department follows company protocols and jobs are completed on time.
- Perform final check of orders, diagrams, and client information prior to gear loading out.
- Ensure Clair field personnel have current equipment lists, diagrams, and other necessary information required to provide world class service to our clients.