What are the responsibilities and job description for the Service Writer position at Clair & Dee's Point S?
Job Summary
Join Our Team at Clair & Dee’s Point S!
Clair & Dee’s Point S is seeking an experienced and motivated Service Writer to lead our American Falls location. This role is ideal for someone who thrives in a fast-paced automotive environment, enjoys leading a team, and is driven by customer satisfaction and business success.
Responsibilities
- Deliver excellent customer service and resolve customer concerns
- Monitor sales, productivity, and store performance goals
- Ensure safety standards and company procedures are followed
- Write up service orders and clearly communicate repair details
- Provide estimates for tires, repairs, and maintenance services
- Coordinate with technicians to ensure timely and accurate work
- Keep customers informed throughout the service process
- Handle phone calls, scheduling, and general front counter duties
- Process invoices and payments
Experience
- Ability to multitask and make decisions in a fast-paced environment
- Customer-focused mindset with problem-solving ability
- Basic computer and point-of-sale system skills
- Ability to multitask and stay organized in a busy environment
- Positive attitude and team-oriented mindset
Why Work With Us:
- Competitive salary based on experience
- Performance-based growth opportunities
- Supportive ownership and team environment
- Employee discounts on tires and services
- Stable, locally trusted company with room to grow
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15 - $18