What are the responsibilities and job description for the AT&T Retail Customer Service / Sales Rep position at Cla Global Inc?
We are seeking an AT&T Retail Customer Service / Sales Rep to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
This is an in person role and they do travel to different stores in the LA area. Hours are Thursday - Monday 10AM - 630P.
Compensation is hourly plus bonus and commissions.
Submit your application today to set up a zoom interview ASAP!
Salary : $17 - $30