What are the responsibilities and job description for the Carl's Jr Field Trainer position at CKE Restaurants, Inc.?
Essential Functions
May perform any or all of the following duties:
May perform any or all of the following duties:
- Partners with Sr. Director of Company Operations, Area Manager and District Managers (DM’s) Franchise Management to determine training needs
- Analyzes operational and developmental opportunities, designs strategic regional solutions that support our field operations
- Designs training strategy plans that meet established timelines and budget parameters
- Conducts training, development and education sessions; evaluates their effectiveness and provides feedback, training materials, tools and programs to the appropriate departments and/or individuals
- Identifies and implements process improvement capabilities to drive business results
- Performs the Restaurant General Manager training process for newly hired managers
- Establishes Company training-restaurant locations within region and continuously monitors measures to achieve processes, quality standards, and commitments
- Plans, directs and coordinates the training of new product rollouts within the region
- Demonstrates excellent oral and written communication skills; communicates effectively with various contacts (internal and external)
- Consistently exercises independent judgment and discretion in matters of significance
- Attends seminars and completes other training to remain current on industry trends
- Participates in company meetings, webinars and conference calls
- Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements
- Must possess approximately three (3) to five (5) years of experience in a General Manager or multi-unit supervisory role.
- Field Training experience in retail/restaurant organization is preferred
- BA/BS Degree preferred
- Must be proficient in all Microsoft Office programs including Word, PowerPoint and Excel
- Must have excellent presentation skills
- Must have outstanding interpersonal relationship building and employee coaching skills
- Must be able to handle multiple projects simultaneously and accommodate shifting business priorities
- Must be able to work as a team and independently
- Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results
- Must have strong work ethics and a high level of confidentiality to ensure proper handling of sensitive information
- Corporate Office fast paced, high volume of activity and a deadline driven environment
- Sitting for extended periods of time, using telephone, typing and/or operating a computer and/or mouse
- Travels as needed approximately twenty-five (25)%