New Store Opening Manager

Location: Based out of the Los Angeles Headquarters (U.S.), with regular travel required to support both retail store locations and headquarters operations.

Employment Type: Full-Time, Exempt

Pay Range: $95,000–$110,000 annually Eligible for annual performance-based bonus

Benefits: 401(k) with Company Match, Employee Discount Program, Lifestyle Allowance, Mobile Phone Plan Reimbursement, Comprehensive Health/Dental/Vision Insurance, Generous Paid Time Off, Flexible Work Hours, Wellness Days, Creative Leave, Monthly Team Building Budget, and more!

The actual base salary will be based on various factors, such as a candidate’s experience, qualifications, skills, competencies, and proficiency for the role.

About Us

OLIVE YOUNG is South Korea’s No.1 Beauty and Lifestyle retailer, leading the industry since opening the nation’s first OLIVE YOUNG store in 1999. With more than 1,380 stores and a global reach across 150 countries, we continue to grow as a global lifestyle platform.

Discovery is at the heart of everything we do. We spot what’s trending, curate what matters – trends you anticipate, routines that feel like you, and finds you can’t get anywhere else. Every item earns its place in our stores to keep beauty fresh and uplifting.

We believe beauty is about celebrating what makes you unique. No more chasing perfection – it’s about feeling alive in your own skin. If you are passionately curious, welcoming what’s next, you are welcome at OLIVE YOUNG.

Come be a part of our story.

About the Role

The New Store Opening Manager is a senior retail leader position, responsible for the operational execution and performance stabilization of all new OLIVE YOUNG U.S. store launches across multiple markets.

This role operates out of our corporate office and serves as the liaison for new market entry execution. You will oversee pre-opening planning, hiring and training of store leadership, operational readiness, merchandising execution, compliance, and launch performance ramp-up. You will travel to opening markets and act as the on-site leader through grand opening and early-stage performance optimization.

You are both a strategic architect and a field executor — ensuring every new location launches on time, on brand, and on target.

What You’ll Do

The following duties are considered essential functions of the role, including but not limited to the responsibilities outlined below.

New Store Launch Strategy & Execution

• Lead multiple concurrent store openings across different cities and regions.
• Develop and execute comprehensive pre-opening timelines from lease turnover through grand opening.
• Partner cross-functionally with Retail Strategy, Store Design, Visual Merchandising, HR, Supply Chain, and Marketing to ensure operational readiness.
• Validate site readiness by ensuring fixtures, merchandising layouts, supplies and inventory orders, tester standards, POS systems, safety compliance, and back-of-house organization meet OLIVE YOUNG global standards.
• Build repeatable launch playbooks and continuously refine opening processes for scalability.
• Protect the integrity of the brand experience across all new markets.

Talent Acquisition & Leadership Development

• Lead hiring for new stores in partnership with Retail Strategy.
• Recruit, onboard, and support the training of Store Managers and Assistant Store Managers prior to opening.
• Ensure leadership teams are fully trained in sales strategy execution, KPI management, inventory operations, cash controls, and compliance standards.
• Provide in-market coaching and transition stores to stable, high-performing local leadership.

Sales & Performance

• Serve as the on-site partner with Store leadership during opening weeks, ensuring adherence to brand, operational, and compliance standards.
• Support the launch of new store KPIs, sales targets, and its first 90-day performance roadmaps.
• Analyze early performance trends, traffic conversion, attachment rates, inventory flow, and shrink metrics.
• Implement corrective actions during the stabilization period (first 60–90 days).

Operational Excellence & Compliance

• Ensure compliance with federal, state, and local labor laws in each market.
• Validate cash handling controls, safety procedures, loss prevention protocols, and inventory accuracy.
• Oversee initial inventory allocation, replenishment calibration, and shrink mitigation processes.
• Conduct formal post-opening operational audits.

Team Leadership & Influence

• Provide indirect oversight of Store Managers during launch phase.
• Act as a subject matter expert and escalate complex operational challenges to Retail Strategy.
• Build a high-performance culture centered on accountability, data-driven decision making, and brand excellence.

Requirements & Qualifications

• 5 years of progressive retail leadership experience, including Store Manager-level or higher responsibility.
• Demonstrated experience leading new store openings or multi-unit operations.
• Strong project management capability with the ability to manage multiple complex timelines simultaneously.
• Proven ability to recruit, train, and develop store leadership teams.
• Deep understanding of retail financial metrics, including sales productivity, labor planning, shrinkage, margin, and inventory turnover.
• Experience coordinating cross-functional retail operations (construction, merchandising, supply chain, HR).
• Exceptional analytical, organizational, and problem-solving skills.
• Willingness and ability to travel frequently and extensively (up to 70% depending on opening schedule) with a flexible schedule to support business operations. Must possess a valid U.S. driver’s license and have the ability to drive and travel extensively by car and/or commercial airline.
• Ability to stand, bend, lift up to 25 pounds regularly and up to 50 pounds occasionally, and support physical store setup activities as needed.

Preferred:

• Experience with high-growth or international retail brands entering new markets.
• Bilingual in Korean and/or Spanish.

Why You’ll Love Working Here

• Be part of the foundational leadership team building OLIVE YOUNG USA’s growing footprint.
• Accelerated leadership visibility and enterprise-level impact.
• Opportunity to shape scalable retail infrastructure from the ground up.
• Competitive compensation with performance-based growth opportunities.
• Collaborative and high-performance culture focused on innovation and execution excellence.

Additional Information

• Employment decisions will be made in compliance with applicable federal, state, and local fair chance hiring laws, including the California Fair Chance Act and the Los Angeles Fair Chance Initiative for Hiring.
• The working hours are subject to change based on business or operational needs, and the Company may request that employees work during specific time periods as required.

Equal Employment Opportunity Statement

CJ Olive Young USA, Inc. is an equal opportunity employer committed to creating an inclusive environment for all employees. We believe in hiring with empathy and strive to build a diverse workforce that reflects our community. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. All qualified applicants are encouraged to apply and will receive consideration without regard to these factors.