Home Health Intake Coordinator

Job Overview
We are seeking a dedicated and detail-oriented Intake Coordinator to join our team. The ideal candidate will play a crucial role in managing patient intake processes, ensuring that all necessary information is collected accurately and efficiently. This position requires strong organizational skills, excellent communication abilities, and a commitment to providing exceptional patient service. The Intake Coordinator will work closely with medical and administrative staff to facilitate care plans and maintain effective systems for patient management.

Welcome CIVITA HOME HEALTH Family !

At CIVITA HOME HEALTH , we believe in a career with compassionate care. Great clinical operations support makes home health possible. A career with CIVITA HOME HEALTH requires a commitment to making work meaningful and celebrating victories, delivering and holding each other to excellent standards of care and professionalism; lifelong learning and treating others as people whose interest matter as much as our own.

We are COMMITED to provide COMPASSIONATE CARE to the COMMUNITY. In order to that, we value our team and foster a nurturing work environment.

JOB SUMMARY

The Intake Coordinator is responsible for the Referral process, and for completing and meeting all the requirements of the Referral Check List upon reception and intake of new referrals,including communicating directly with patients and families, data entry, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and managing the insurance verification and authorization processes.

DUTIES & RESPONSIBILITIES

• Directs all daily patient referral and intake operations including providing direct oversight of the establishment and implementation of intake policies.
• Ensures compliance with all state, federal, and accreditation body referral/intake regulatory requirements and ensure patients are admitted in accordance with policy.
• Establishes and maintains positive working relationships with current and potential referral sources to obtain all the intake requirements.
• Checks insurance eligibility and authorization processes.
• Ensures that patients are admitted according to contract provisions with contracted companies.
• Confirms all patient information and needs prior to every SOC for all patients.
• Ensures that all relevant patient information is obtained in an accurate in a timely manner and is entered into EMR upon referral of referral sources.
• Provides all relevant patient information (i.e. patient demographic, confirmed Primary Physician, emergency contacts, primary language, DME needs, Wound Care needs, Infusion needs and requirements, and all other relevant information to ensure a completed SOC visit) . Ensure is 0 error on Client Files,
• Identify availability for scheduling of SOC visits and assigning to the clinicians.
• Calls patient' s MD office to confirm patients’ status within their practice and obtain necessary docs from the MD.
• Assists in patient concerns and immediate needs of the patient and delegates to clinical staff as necessary.
• Performs other administrative tasks as assigned.

High school graduates are welcome to apply, training available.

• Minimum of 1 year of health care experience preferred
• Knowledge of the purpose and function of home health is a plus.
• Proficient in word processing, desktop publishing and spreadsheet software.

Preferred Qualifications:

• Bachelor’s degree preferred in health-related field or licensed clinician preferred.

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 40 per week

Medical Specialty:

• Home Health

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Chula Vista, CA 91910 (Required)

Ability to Relocate:

• Chula Vista, CA 91910: Relocate before starting work (Required)

Work Location: In person

Salary : $19