What are the responsibilities and job description for the Sales Director CityGolf USA position at CityGolfUSA?
ROLE OVERVIEW
CityGolf USA is seeking a dynamic and results-driven Sales Director to lead revenue
growth and membership sales for our Nashville location. This executive-level role is
responsible for developing and executing a comprehensive sales strategy, building
a high-performance sales team, and cultivating relationships with corporate clients,
event organizers, and individual members. The Sales Director will be a key driver in
establishing CityGolf USA Nashville as the premier indoor golf and entertainment
destination in the region.
KEY RESPONSIBILITIES
Sales Strategy & Revenue Growth
● Develop and implement a multi-channel sales strategy targeting individual
memberships, corporate accounts, event bookings, and group outings.
● Set, track, and exceed monthly, quarterly, and annual revenue targets.
● Identify new market opportunities and expand CityGolf USA's presence in the
Nashville market.
● Analyze sales data and market trends to continuously refine the sales
approach.Team Leadership & Development
● Hire, onboard, and develop a direct sales report, providing hands-on coaching
and clear performance expectations.
● Set measurable goals for yourself and your direct report; track progress and
adjust approach as needed.
● Serve as the primary cross-functional point of contact for operations, events,
and marketing — aligning internal partners around sales priorities and shared
outcomes.
● Lead with clarity and accountability in a lean environment, influencing
without a large team and driving results through collaboration.
Corporate & Partnership Sales
● Build and manage a robust pipeline of corporate clients for memberships,
events, and entertainment packages.
● Develop and present customized proposals to key decision-makers.
● Cultivate long-term relationships with Nashville-area businesses, hospitality
partners, and community organizations.
● Represent CityGolf USA at networking events, trade shows, and industry
functions.
Membership Sales & Retention
● Drive new membership enrollment through outbound prospecting, referrals,
and marketing partnerships.
● Oversee the full membership sales cycle from lead generation to close.
● Collaborate with operations and marketing teams to ensure a seamless
member onboarding experience.
● Monitor member satisfaction and implement retention strategies to minimize
churn.Event & Outing Sales
● Lead the sales effort for private events, corporate outings, tournaments, and
group bookings.
● Work closely with the events team to create compelling packages and
experiences.
● Manage event inquiries, site visits, proposals, and contract negotiations.
Reporting & CRM Management
● Maintain accurate and up-to-date records in the CRM system.
● Provide weekly and monthly sales reports to leadership.
● Forecast revenue and pipeline with accuracy and transparency.
QUALIFICATIONS
Required
● 5 years of progressive sales experience, with at least 2 years in a senior or
director-level role.
● Proven track record of meeting and exceeding revenue targets in a B2B
and/or membership sales environment.
● Strong leadership skills with experience managing and developing a sales
team.
● Excellent communication, presentation, and negotiation skills.
● Proficiency with CRM platforms and Microsoft Office Suite.
● Self-motivated, entrepreneurial mindset with the ability to thrive in a startup-
like environment.
Preferred
● Experience in the hospitality, entertainment, sports, golf, or fitness industry.
● Existing network of corporate relationships in the Nashville market.● Experience with event sales, sponsorships, or group bookings.
● Bachelor's degree in Business, Marketing, or a related field.
SUCCESS INDICATORS
Within the First 90 Days
• Develop a deep understanding of CityGolf USA's offerings, target market,
and competitive landscape.
• Build and begin executing a 12-month sales plan.
• Establish initial corporate relationships and begin building a membership
pipeline.
• Begin enrolling new members and ensure a seamless onboarding
experience from day one.
• Actively prospect and book corporate and private events for the upcoming
holiday season, treating this as an immediate revenue opportunity.
Within 6–12 Months
• Achieve or exceed membership and revenue targets as defined by
leadership.
• Establish CityGolf USA Nashville as a go-to destination for corporate
entertainment and events.
• Build a scalable, repeatable sales process that supports long-term growth.