Impact Director

COVID-19 Notice Our number one priority is the health and safety of our employees and AmeriCorps members and their families; our students and school partners; and the community at large from COVID-19. Proof of COVID-19 vaccination is required for employment and service – all staff members, including remote staff, and AmeriCorps members are required to be fully vaccinated* no later than their start date. If you are unable to be vaccinated for medical reasons or sincerely-held religious beliefs, we will consider requests for reasonable accommodation consistent with our policy, and where we are able to provide such accommodations without undue hardship to the organization pursuant to applicable law. Notwithstanding any language herein, City Year will comply with any state, local, or federal orders, statutes, or regulations that may conflict with the COVID-19 vaccination policy. *Individuals are considered fully vaccinated 14 days after the completion of their primary vaccination series. Active City Year Corps or Staff members must login to Workday/cyresource to apply internally. Application Instructions Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field. Number of Positions: 1 Work Location: 100% On-Site Position Overview City Year New Hampshire (CYNH) is seeking an Impact Director (ID) who is responsible for the overall management of day-to-day programmatic operations and overall achievement of service outcomes. Reporting to the Executive Director (ED), the ID supervises a portfolio of five to six Impact Managers who directly manage approximately 25-40 AmeriCorps members to meet their service goals and have a rewarding year of service and manages other Impact Staff leaders (one to two positions) supporting learning, evaluation, and coaching. Strong management skills and a track-record of successfully managing others to achieve goals is imperative to be successful in this role. The ID oversees and fosters opportunities for AmeriCorps member development, ensures strong service impact in each of CYNH’s schools in partnership with school administration and teachers, and coaches Impact Managers to achieve all site, team, and school related goals. Specifically, they will ensure the right conditions and resources are in place for City Year AmeriCorps members to deliver attendance, behavior, and course performance interventions for off-track students. The ID will also partner with the ED to drive strategy to promote the long-term sustainability of the site, fostering strategic relationships at the schoolhouse, district and community level. Job Description Impact Manager Management Develop, manage, and coach five to six Impact Managers through daily contact, site visits to schools, weekly check-ins, beginning-of-year goal setting and planning, mid-year and end-of-year performance reviews, and professional development opportunities. Hold Impact Managers and school service teams accountable to meeting monthly, quarterly, and annual Impact goals and administrative deadlines. Facilitate best practice sharing across teams. Support and work with Impact Managers to ensure that AmeriCorps members are in compliance with all AmeriCorps and organizational requirements. Service Impact In partnership with Impact Managers, implement CYNH’s Observation and Coaching (O&C) model to support the WSWC practices and overall AmeriCorps member efficacy in their work with students and ensure quality day to day service implementation. With Impact Staff leaders, track Impact Manager’s data deliverables, teams' progress and general service impact. Support Impact Manager in placing AmeriCorps members in classrooms and troubleshooting any partner teacher issues that may arise. Ensure high safety standards are met for all in-school, after-school, and out-of-school activities where City Year is the lead partner, or is working in partnership with the schools, district, or other community partner. Relationship Management Build and maintain relationships with principals and school liaisons and serve as supervisory contact. Facilitate annual/bi-annual partnership meetings with principals, key teacher partners and district leaders. Ensure Impact Managers are building strong relationships with school site stakeholders. Establish presence during any City Year and/or school crises. With Impact Managers, co-create and oversee schoolhouse engagement strategy. Build and maintain strategic and strong partnerships and community partners such as 21st Century, GEAR UP, FIRST and Center for New Americans. In partnership with the COS and ED, identify barriers to service implementation, at the school and district levels, and support in trouble-shooting solutions. Corps Member Management Oversee the overall leadership development and service of a cohort of approximately 25-40 AmeriCorps members. Serve as site point for all Impact and ACM Operations including, but not limited to: on-boarding and off-boarding AmeriCorps members, ACM uniform management, distribution and management of ACM technology, setting up ACM school log-ins and access to school systems. Support and maintain site’s adherence to standards, national programmatic baselines, and AmeriCorps compliance measures. Meet site retention goal. Meet as needed with Impact Managers and AmeriCorps members regarding team management, accountability, performance, and manage disciplinary action regarding AmeriCorps members. Communicate with Impact Managers regarding AmeriCorps member development needs. Provide overall support for all AmeriCorps member training sessions. Observation, Coaching, Training and Development Manage and oversee the learning, evaluation and coaching work through supervision of other Impact Staff leaders focused on these aspects of the AmeriCorps member experience. Ensure student-level impact by supporting ACM Observation and Coaching at all schools. In collaboration with Impact Staff leaders, create and implement a plan to equip AmeriCorps members with the knowledge and skills necessary to improve interventions in Social-Emotional and Academic Development (SEAD), integrating training topics from observation and coaching. Design and/or facilitate site-level, portfolio-level, and/or team-level training as needed. Compliance with Government and Grant Obligations Ensure Impact staff achieves AmeriCorps compliance goals, being sure to monitor progress and complete all necessary site reports. In collaboration with site leadership, lead on securing and maintaining Community Block Development Grant funding. In collaboration with site leadership, co-own communication and relationship-development with state commission. Work with Headquarters for site yearly audit. Work with Headquarters on background-check compliance, e-grant enrollments/exits compliance, and other state requirements. Participation in Organizational Initiatives Participate in both individual and site-wide learning opportunities centered on Diversity, Belonging, Equity, and Inclusion (DBIE) practices. Contribute to Impact Department operations by leading on short-term and/or annual projects to improve overall service impact and/or ACM experience.  Partner with CYNH’s departments and staff through applicant interview process, stakeholder engagement, event, and service day participation and cross-departmental committees as needed to ensure site-wide goals are met. Assist with annual site events. Attend overnight events including retreats, and other local and national events. Site Leadership Serve on the site leadership team and help to advance organizational priorities and long-term impact plan. Collaborate with Headquarters staff to help advance City Year mission and vision. Represent CYNH at various community events as appropriate. Benefits Full time employees will be eligible for all benefits including vacation and sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental and vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here. Employment at City Year is at-will. City Year does not sponsor work authorization visas. City Year helps students and schools succeed, while preparing the next generation of civically engaged leaders who can work across lines of difference. Diverse teams of City Year AmeriCorps members provide support to students, classrooms and the whole school. Schools that partner with City Year are up to two to three times more likely to improve in English and math assessments, and the more time students spend with AmeriCorps members, the more they improve on social, emotional and academic skills— skills that help students thrive in school and contribute to their community. City Year’s 900 staff and 3,000 AmeriCorps members work and serve in 29 communities across the U.S., including Boston (where City Year was founded in 1988 and is headquartered), Baton Rouge, Buffalo, Chicago, Cleveland, Columbia, Columbus, Dallas, Denver, Detroit, Jacksonville, Kansas City, Little Rock, Los Angeles, Memphis, Miami, Milwaukee, New Hampshire, New Orleans, New York, Orlando, Philadelphia, Providence, Sacramento, San Antonio, San José/Silicon Valley, Seattle/King County, Tulsa and Washington, D.C. City Year also has international affiliates in the U.K. and South Africa. A proud member of the AmeriCorps national service network, City Year is supported by AmeriCorps, local school districts and private philanthropy. City Year has been designated a 4-star charity by Charity Navigator since 2003, putting City Year in the top 1% of non-profits nationwide for accountability, transparency and responsible fiscal management, and placing City Year among the most trustworthy nonprofits in America. City Year’s core values include advancing diversity, social justice for all, and inclusive environments where everyone can thrive. We aspire to become an antiracist organization, to support the holistic growth and development of our AmeriCorps members, and to promote educational equity for all students. We work each day, in partnership with schools and communities, to ensure that people of all identities feel welcome, valued, empowered and engaged. Learn more at www.cityyear.org, City Year’s Facebook page, on Twitter, and LinkedIn.

Salary : $63,600 - $80,500