What are the responsibilities and job description for the Front Desk Receptionist position at City Pediatrics?
Overview
We are urgently seeking a friendly, organized, and dependable Front Desk Receptionist to join our busy Pediatric office. This position serves as the first point of contact for patients and families, creating a welcoming experience while ensuring the front office operates efficiently. The ideal candidate is professional, compassionate, detail-oriented, and able to thrive in a fast-paced environment.
Responsibilities
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Answer multi-line phone systems efficiently, directing calls accurately and professionally
- Manage appointment scheduling and calendar coordination using productivity software and calendar management tools
- Handle data entry tasks with precision, maintaining organized records in spreadsheets and databases
- Support office management duties such as filing, document proofreading, and maintaining office supplies
- Assist with client communication via phone, email, or in person to address inquiries or provide information
- Utilize computer literacy skills across Microsoft Office Suite, Google Workspace, and other relevant software to facilitate daily operations
Requirements
- Proven clerical experience with strong organizational skills and attention to detail
- Excellent customer service skills with professional phone etiquette and effective communication abilities
- Proficiency in Microsoft Office (Word, Excel), Google Workspace, spreadsheets, and data entry software
- Ability to operate multi-line phone systems confidently and handle multiple tasks efficiently
- Medical office experience is preferred. We are willing to train the right candidate who demonstrates a strong work ethic, excellent customer service skills, and a willingness to learn.
- Pediatric experience is a plus
- Strong computer literacy with technical proficiency in productivity software and typing skills
- Ability to manage time effectively, prioritize tasks, and maintain professionalism under pressure
Join us as a Front Desk Receptionist where your proactive attitude and organizational prowess will make a meaningful impact every day. We value energetic individuals who thrive in fast-paced environments and are eager to support our team’s success!
Pay: $13.00 per hour
Experience:
- Front desk: 1 year (Required)
Ability to Commute:
- Martinsburg, WV 25401 (Required)
Work Location: In person
Salary : $13