What are the responsibilities and job description for the Youth Services Branch Library Assistant position at City of Worcester?
The City of Worcester is seeking qualified applicants for the position
of Youth Services Branch Library Assistant for the Worcester Public
Library. Under the direction of the Branch Manager of Youth Services ,
the position will assist with the daily operations of assigned branch
libraries located within Worcester elementary schools, coordinate and
perform all circulation activities, act as a liaison with the Main
Library Circulation Department, organize and perform the holds process
and functions, assist with readers advisory and reference services, and
provide exemplary customer service to patrons. The work will include
evening and weekend assignments and working at other locations,
including Mobile Services. The Youth Services Branch Library Assistant
must be able to get to all four One City One Library branches in a
Timely Manner. Bilingual Applicants Are Encouraged To Apply. REQUIRED
KNOWLEDGE, SKILLS, AND ABILITIES: \~Excellent organizational skills, and
the ability to plan and prioritize work effectively to ensure completion
of work. \~Ability to establish and maintain effective working
relationships with a diverse, multicultural community, volunteers, and
staff. \~Ability to provide information and guidance clearly,
courteously and pleasantly to patrons. \~Ability to be flexible and to
easily handle varying work assignments in a fast-paced environment.
\~The ability to communicate with staff about concepts, ideas, and
requirements. \~Strong commitment to consistent excellent customer
service to a diverse population in an urban environment. \~High level of
professionalism and ability to remain professional under all
circumstances. \~Ability to learn in a fast-paced, changing environment.
\~Ability to work independently and as part of a team. \~Ability to
learn and use library technologies. \~Ability to maintain
confidentiality. \~Ability to travel to multiple library branches in a
timely manner as required. \~Regular onsite attendance is required.
MINIMUM REQUIREMENTS: \~High school diploma or equivalent \~One (1) year
of community public service work, such as library, day care center,
recreation program or classroom \~Prior customer service experience
\~Excellent verbal and written communication skills \~Ability to
successfully pass CORI/SORI \~Reliable transportation to travel between
required One City One Library locations in a timely manner \~Valid
driver\'s license PREFERRED QUALIFICATIONS: \~One (1) year of
supervisory experience \~One (1) year of customer service \~One (1) year
of professional experience working with youth [Click Here to Read Full
Job
Description](https://www.worcesterma.gov/human-resources/employment-opportunities/youth-services-branch-library-assistant/48532)
of Youth Services Branch Library Assistant for the Worcester Public
Library. Under the direction of the Branch Manager of Youth Services ,
the position will assist with the daily operations of assigned branch
libraries located within Worcester elementary schools, coordinate and
perform all circulation activities, act as a liaison with the Main
Library Circulation Department, organize and perform the holds process
and functions, assist with readers advisory and reference services, and
provide exemplary customer service to patrons. The work will include
evening and weekend assignments and working at other locations,
including Mobile Services. The Youth Services Branch Library Assistant
must be able to get to all four One City One Library branches in a
Timely Manner. Bilingual Applicants Are Encouraged To Apply. REQUIRED
KNOWLEDGE, SKILLS, AND ABILITIES: \~Excellent organizational skills, and
the ability to plan and prioritize work effectively to ensure completion
of work. \~Ability to establish and maintain effective working
relationships with a diverse, multicultural community, volunteers, and
staff. \~Ability to provide information and guidance clearly,
courteously and pleasantly to patrons. \~Ability to be flexible and to
easily handle varying work assignments in a fast-paced environment.
\~The ability to communicate with staff about concepts, ideas, and
requirements. \~Strong commitment to consistent excellent customer
service to a diverse population in an urban environment. \~High level of
professionalism and ability to remain professional under all
circumstances. \~Ability to learn in a fast-paced, changing environment.
\~Ability to work independently and as part of a team. \~Ability to
learn and use library technologies. \~Ability to maintain
confidentiality. \~Ability to travel to multiple library branches in a
timely manner as required. \~Regular onsite attendance is required.
MINIMUM REQUIREMENTS: \~High school diploma or equivalent \~One (1) year
of community public service work, such as library, day care center,
recreation program or classroom \~Prior customer service experience
\~Excellent verbal and written communication skills \~Ability to
successfully pass CORI/SORI \~Reliable transportation to travel between
required One City One Library locations in a timely manner \~Valid
driver\'s license PREFERRED QUALIFICATIONS: \~One (1) year of
supervisory experience \~One (1) year of customer service \~One (1) year
of professional experience working with youth [Click Here to Read Full
Job
Description](https://www.worcesterma.gov/human-resources/employment-opportunities/youth-services-branch-library-assistant/48532)