What are the responsibilities and job description for the Teller position at City of Worcester?
The City of Worcester is seeking qualified applicants for a Teller in
the Office of the Treasurer and Collector of Taxes. Under the direction
of the Head Teller, the Teller is responsible for receipting cash,
check, and credit card payments for Real Estate, Personal Property, and
Excise taxes, as well as fees, assessments, betterments, or any other
municipal charges. The Teller is accountable for the safekeeping,
reconciliation, and remittance of all receipts processed by the
Collector\'s Office. All transactions must be processed in accordance
with the Collector\'s policies and procedures and must be promptly and
accurately entered in the City\'s books and records. The Teller must
also provide exceptional customer service, and always maintain a high
level of professionalism while working with the public. Bilingual
applicants are encouraged to apply. ESSENTIAL ELEMENTS: \~ Accept and
receipt cash, checks, and credit cards for settlement of City
receivables \~ Record all transactions into City accounting systems
(Tyler Cashiering) completely, accurately, and in a timely manner \~
Reconcile individual cash drawer daily to the city accounting systems
(MUNIS and Tyler Cashiering) \~ Receipt and record transactions received
via US Mail into the City accounting system (MUNIS and Tyler Cashiering)
\~ Aggregate, reconcile, and prepare bank deposits \~ Receipt and record
transactions received from other receipting departments via interoffice
turn-in \~ Research customer inquiries regarding accounts or receipting
transactions in MUNIS, Kelly and Ryan, etc. \~ Assist with daily
customer service tasks as assigned \~ Scan all daily work into
Electronic Storage Media In Laserfiche REQUIRED KNOWLEDGE, SKILLS, AND
ABILITIES: \~ Strong organizational skills, accuracy, and detail
orientation \~ Excellent customer service skills \~ Excellent written
and verbal communication skills \~ Experience with receipts processing
and receivables \~ Computer proficiency, including Microsoft Office
Suite particularly Excel \~ Ability to stand for long periods of time in
a defined teller bank \~ Ability to work in a high traffic and time
sensitive environment \~ Regular onsite attendance is required \~
Ability to work independently, consistently, and reliably in a tightly
scheduled department MINIMUM REQUIREMENTS: \~ High School Diploma or
equivalent \~ Three (3) years of related experience, which includes cash
handling and customer service \~ Proficiency in Microsoft Office Suite,
Particularly Excel To Analyze And Reconcile Financial Data PREFERRED
QUALIFICATIONS: \~ Associate\"s degree in accounting, finance, taxation,
business/public administration, or related field \~ Five (5) years of
related experience, which includes cash handling and customer service
[Click Here to Read Full Job
Description](https://www.worcesterma.gov/human-resources/employment-opportunities/teller/48880)
the Office of the Treasurer and Collector of Taxes. Under the direction
of the Head Teller, the Teller is responsible for receipting cash,
check, and credit card payments for Real Estate, Personal Property, and
Excise taxes, as well as fees, assessments, betterments, or any other
municipal charges. The Teller is accountable for the safekeeping,
reconciliation, and remittance of all receipts processed by the
Collector\'s Office. All transactions must be processed in accordance
with the Collector\'s policies and procedures and must be promptly and
accurately entered in the City\'s books and records. The Teller must
also provide exceptional customer service, and always maintain a high
level of professionalism while working with the public. Bilingual
applicants are encouraged to apply. ESSENTIAL ELEMENTS: \~ Accept and
receipt cash, checks, and credit cards for settlement of City
receivables \~ Record all transactions into City accounting systems
(Tyler Cashiering) completely, accurately, and in a timely manner \~
Reconcile individual cash drawer daily to the city accounting systems
(MUNIS and Tyler Cashiering) \~ Receipt and record transactions received
via US Mail into the City accounting system (MUNIS and Tyler Cashiering)
\~ Aggregate, reconcile, and prepare bank deposits \~ Receipt and record
transactions received from other receipting departments via interoffice
turn-in \~ Research customer inquiries regarding accounts or receipting
transactions in MUNIS, Kelly and Ryan, etc. \~ Assist with daily
customer service tasks as assigned \~ Scan all daily work into
Electronic Storage Media In Laserfiche REQUIRED KNOWLEDGE, SKILLS, AND
ABILITIES: \~ Strong organizational skills, accuracy, and detail
orientation \~ Excellent customer service skills \~ Excellent written
and verbal communication skills \~ Experience with receipts processing
and receivables \~ Computer proficiency, including Microsoft Office
Suite particularly Excel \~ Ability to stand for long periods of time in
a defined teller bank \~ Ability to work in a high traffic and time
sensitive environment \~ Regular onsite attendance is required \~
Ability to work independently, consistently, and reliably in a tightly
scheduled department MINIMUM REQUIREMENTS: \~ High School Diploma or
equivalent \~ Three (3) years of related experience, which includes cash
handling and customer service \~ Proficiency in Microsoft Office Suite,
Particularly Excel To Analyze And Reconcile Financial Data PREFERRED
QUALIFICATIONS: \~ Associate\"s degree in accounting, finance, taxation,
business/public administration, or related field \~ Five (5) years of
related experience, which includes cash handling and customer service
[Click Here to Read Full Job
Description](https://www.worcesterma.gov/human-resources/employment-opportunities/teller/48880)