What are the responsibilities and job description for the Administrative Assistant - Public Safety (part-time) position at City of Woodbury Minnesota?
Summary
MISSION:
Woodbury Public Safety serves all people with compassion and courage.
SUMMARY:
The City of Woodbury is seeking applicants with exceptional character for a part-time administrative assistant position on our Public Safety Team. This position will support police, EMS Fire, and emergency preparedness. The ideal candidates will be positive, proactive, have a desire to serve the community, a passion for providing exceptional customer service, strong administrative skills, and attention to detail. The candidates must be comfortable learning the many software programs utilized by this department.
This position will independently perform administrative duties under the supervision of the Assistant Public Safety Supervisor. Successful candidates will exhibit appreciation and respect for a diverse environment, inclusive of many social, economic, cultural, racial and ethnic backgrounds.
This position provides essential administrative and customer service support to the department, including managing incoming calls and providing in-person customer assistance. This position will also support the Community Support Unit (CSU) temporarily and provide support to other teams within the department by performing a variety of clerical and administrative duties, including reviewing, processing, and ensuring quality assurance of complex police, fire, and EMS reports. Additional responsibilities may include completing a variety of other tasks assigned to our support team.
The Administrative Assistant maintains a high level of professionalism, confidentiality, and accuracy while managing sensitive information and coordinating communications to support the overall mission of Public Safety.
Work schedule: This position works 29 hours per week, Monday 8:00a.m.-2:00p.m., Tuesday, Wednesday, Thursday 8:00a.m.-1:00p.m., and Friday 8:00a.m.-4:30p.m.
Benefits will include pro-rated vacation, sick and holiday time plus PERA (retirement plan). Health insurance is not included with this part-time position.
Hiring range is $27.66 - $31.32 per hour
Full pay range is $27.66 - $38.71 per hour
Essential Duties
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide exceptional customer service to a wide variety of internal and external customers including residents, crime subjects, crime victims, witnesses, patients, hospitals, legal partners, governmental agencies, and City of Woodbury staff.
Work in a cooperative and professional manner; demonstrate a positive, courteous, helpful, and business-like attitude; demonstrate commitment to the organization, initiative, dependability, maturity in relationships with others, and self-confidence.
Conduct background checks, interpret results, and make recommendations in compliance with city ordinance and state statute.
Review, analyze, process and provide quality assurance on complex police, fire, and EMS reports.
Maintain reports and electronic data (audio, video, and photographic) and prepare responses to prosecutorial, public and private data requests in accordance with data practices and records retention laws.
Answer multi-line telephone and provide information within scope of responsibility, referring calls to other parties as appropriate.
Fingerprint residents upon request.
Data entry in records management systems.
Process training registration and maintain training files.
Process requests for various licenses and permits.
Handle urgent and routine matters within established policies and procedures.
Maintain strict confidentiality.
Fosters an inclusive work culture and advances the City’s diversity, equity, and inclusion goals.
Maintain and foster an environment which exemplifies the City’s Exceeding Expectations philosophy (professional, responsive, leaders).
Other duties as assigned.
Qualifications
MINIMUM QUALIFICATIONS:
- High school degree or equivalent
- Three years of administrative support experience
- Intermediate working knowledge of Microsoft Office Products; such as Outlook, Word, and Excel
- Two years customer service experience.
PREFERRED QUALIFICATIONS:
- Administrative support experience in public safety, criminal justice, legal, or related field.
- Post-secondary education in public safety, criminal justice, health care, office management, public administration, or related program
- Proficiency in second language
Environment
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must also sit and talk or hear for extended periods of time. The employee is required to handle or feel objects, tools, or controls; and reach with hands and arms for a majority of the work time. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is indoor/office and the noise level is quiet to moderately noisy.
The City of Woodbury strives to exceed expectations – through professionalism, responsive service and leadership. Employees are an integral part of the overall success of the city. In service to its employees, the City of Woodbury offers generous benefits to include pro-rated vacation, sick, personal holiday and holiday pay and both mandatory and voluntary retirement plans. All regular employees are eligible for benefits on the first of the month after their hire date.
Salary : $28 - $31