Cemetery Operations Coordinator

Are you highly organized, detail-oriented, and compassionate? Come join the City of Winter Haven as a Cemetery Operations Coordinator where your skills will serve as the gap between families, funeral homes, and grounds staff to ensure that every service and memorial is handled with dignity, care, and compassion.

• Job Title: Cemetery Operations Coordinator
• Category: Full-Time
• Application Closing Date: Closing Date July 16, 2026

Salary and Benefits:

• $23.01 Per Hour Minimum
• Annual Step for Performance Pay Adjustments
• 12 Paid Holidays Per Year
• 12 Vacation Days Minimum, Earned Per Year
• 12 Sick Days Earned Per Year
• Medical, Dental, Vision, and Life Insurance Benefits
• 401(a) Retirement Plan and Social Security Coverage
• 457 Deferred Plan Options
• Education/Tuition Assistance Program; and Training and Development Opportunities
• Employee Assistance Program – to include Mental Health Assistance/Services

Essential Job Functions

Manages the day-to-day business operations of the Cemetery Division to include scheduling of interments; communicating with the Cemetery maintenance and operations team regarding preparation and closing of graves. Responsible for administrative operations of the Cemetery Division to include verification of eligibility for interments and making arrangements for committal services; maintains all property accounts and manages records; prepares and presents recurring and special reports. Observes markers to identify needs for repair. Monitors legalities of interments for compliance with applicable state and local laws and regulations. Sells and purchases markers and cemetery spaces, and maintains plat maps of City cemeteries. Prepares, submits, and monitors budget; maintains all related reports and records. This is not intended to be an all-inclusive listing of essential job functions; the performance of other essential functions may be required.

Knowledge, Skills & Abilities

• Knowledge of all phases of cemetery administrative functions, laws, and ordinances.
• Ability to communicate clearly and distinctly using a compassionate tone and proper grammar, both in verbal and written communication.
• Computer skills to include processing data, preparing/formatting reports, and clearly communicating information (Microsoft Excel, Word, Power Point, etc.)
• Knowledge of office equipment (copy machine, scanner, computer, tablets, etc.) and ability to learn and use various computer programs (Outlook, internal accounting, time keeping, asset management, etc.) Other required skills include reading and interpreting plat maps and knowledge of basic mathematics.

Minimum Education & Experience

• Possession of an Associate’s degree or the equivalent of two years of college education; three years of experience in managing cemeteries.
• An equivalent combination of training and experience that is determined to be directly related to the foregoing specific requirements may be substituted.

Special Requirements:

• Must have a valid Florida driver’s license with a good driving record as determined by the City of Winter Haven.
• Absence of non-prescribed controlled substances in the applicant’s system as verified by a laboratory approved by the City of Winter Haven.

Physical / Environmental Factors:

• Must have the physical ability, strength, and flexibility to perform the job functions in the work environment.
• Reasonable accommodations will be made for otherwise qualified individuals with a disability.

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER AND A DRUG-FREE WORKPLACE

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