What are the responsibilities and job description for the Communications Officer/911 Dispatcher position at City of Winner?
- Receive emergency calls from the public requesting police, fire, medical, or other emergency services
- Determine nature and location of emergency, determine priorities, and dispatch police, fire, ambulance, or other emergency units as necessary and in accordance with established procedures
- Maintain contact with all units on assignment; maintain status and location of police, fire, and medical units
- Answer non-emergency calls for assistance and relay information to appropriate agency
- Enter, update, and retrieve information from a variety of computer systems
- Receive requests for information regarding vehicular registration, driving records, and warrant information, and provide pertinent data
- Monitor several complex public safety radio frequencies; operate a variety of communications equipment, including radio consoles, telephones and computer systems
- Arrange for tow trucks and public works emergency service or contact appropriate agencies
- Perform a variety of record keeping, filing, indexing, and other general clerical work
- Monitor surveillance screens and operate internal alarm system
- Manually activate interior and exterior doors from the communications center
- Test and inspect equipment as required
- Attend court as required to give evidence
- Provide general instruction and assist with training of new employees
- Other duties as assigned by the 911 Communications Administrator and /or Lieutenant as are necessary or incidental to the proper performance of the position
- Professionalism when dealing with City officials, the public and other agencies
- Effectively communicate with and elicit information from upset and irate citizens; exercise independent judgment and work with a minimum of supervision; learn geographic features and streets of the area the communications center is responsible for servicing
- Demonstrate personal and professional honesty, integrity, and good judgment as shown in applicant's criminal history, background, and motor vehicle record
- Greet and assist visitors at the dispatch window
Job Type: Full-time
Pay: $ $22.74 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Relocation assistance
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $50,000 - $90,000