What are the responsibilities and job description for the Human Services Assistant position at City of Winchester?
Duties and Responsibilities:
- Client Reception and Communication - Serve as the first point of contact for individuals visiting or calling the agency by greeting clients, answering phones, providing general information, and directing inquiries to appropriate staff or services
- Administrative and Records Management - Perform a variety of clerical and administrative duties including processing documents, maintaining accurate electronic records, and ensuring compliance with agency procedures for data entry and document handling
- Program Support and Applicant Screening - Assist with benefit program operations by registering applications and supporting caseworkers in the coordination of client services
- High School Diploma or GED
- Associate's degree preferred with coursework in subjects such as social work, human services, social or behavioral science, business or related field
- Valid driver's license
- Bilingual in Spanish is required