What are the responsibilities and job description for the Utilities Maintenance Specialist position at City of Wilsonville, Oregon?
Position Overview
Performs a variety of skilled and semi-skilled work in the maintenance, repair, and operation of city infrastructure related to water distribution, storm water, and/or wastewater collection systems.
This position reports directly to the Utilities Supervisor, and may receive technical and functional direction from other Public Works staff. At the request of the Supervisor, this position may help monitor the work of seasonal and/or temporary employees in the Utilities Division.
This is the journey-level class in the maintenance series that performs the full range of duties required to ensure that City infrastructure and systems to which the employee is assigned are maintained in a safe and effective working condition and provide the highest level of safety. Responsibilities include performing a wide variety of tasks in the inspection, maintenance and repair of utilities systems in a timely manner. This class is distinguished from the Water Distribution Technician in that the latter exercises technical and functional direction over lower-level staff and performs the most complex duties assigned to the division.
Responsibilities
ESSENTIAL JOB FUNCTIONS
The following tasks are representative and are not to be considered all inclusive.
Utilities Maintenance
Customer Service Standards for Employees
These standards are to ensure the organization is focused on providing high quality service to the public and other employees. Employees are expected to meet these standards as part of their job responsibilities.
Communication
Education: High School Diploma or GED
Experience: Four years of experience or vocational training in construction, excavation, and/or maintenance related to drinking water, stormwater, or wastewater systems.
Required Certifications/Licenses
Possess or obtain within six (6) months of hire:
Oregon Commercial Driver License – Class B with tanker endorsement
Flagging Certificate
Cave-in Protection/Competent Person/ Confined Space
CPR/First Aid and AED Certification
Public Pesticide Applicators License - Right of Way
Possess Or Obtain Within Eighteen (18) Months Of Hire
Cross Connection Specialist Certification
State of Oregon Road Scholar 1 Certification
One year certificate or an Associate's Degree in a Water and Environmental Technology program.
Knowledge, Skills, & Abilities
Work Environment: Work is mainly performed outdoors regardless of weather conditions. Fieldwork may occur in developed areas as well as active construction zones, including rights-of-way. The responsibilities of the position frequently place the employee in close proximity to heavy construction equipment, open excavations, uneven terrain, and paving projects. Incumbent may be required to work in extreme weather conditions, utilize chemicals, and work in active traffic zones.
Physical Requirements: Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces, around machines, and to climb and descend ladders, and operate varied hand and power tools and construction equipment; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, tablet, and/or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 75 pounds and heavier weights with the use of proper equipment.
Cognitive Functions: Work is performed with moderate level of independence within well-defined policies and procedures yielding some latitude. Problems encountered can be of moderate difficulty; however, precedent is generally available.
Tools/Equipment Used: Including but not limited to backhoes, utility vehicles, dump trucks, combination sewer cleaner truck, weed trimmers, fertilizer spreader, chainsaws, hedge trimmers, generators, compressors, trailer mounted vacuum excavator, concrete saw, chipper, paint sprayers, utility locating equipment, hydraulic pipe cutter and various electric, and manually powered hand tools; leak detector, pH meter, chlorine residual tester, gas cutting torch, mowers, trailers, mini-excavator, and tractors with attachments. General office equipment including but not limited to: desktop computers and mobile devices, printer, telephone, fax machine, and copy machine; computer software including but not limited to: word-processing, spreadsheet, website, and database programs.
The City of Wilsonville offers a generous benefit package including:
Healthcare Benefits: The City offers an extensive employee benefit package, including medical, dental, vision, life, and long term disability plans. Cost share amounts are dependent on an employee's full-time equivalent status.
Retirement: The City is a member of the Oregon Public Employees Retirement System and currently contributes the employee's portion of the retirement system. Employees may also elect to participate in one of two voluntary deferred compensation programs.
Wellness Program: The City offers a generous wellness program, including gym membership reimbursements for employees
Vacation: Based on years of service, full-time employees begin accruing vacation leave at 12 days per year.
Sick Leave: Full-time employees accrue 8 hours per month.
Holidays: 10 paid holidays per year.
01
If you are a veteran, select the option that best describes your veteran status. Please note, you must provide proof of your eligibility for veteran's preference by attaching your DD-214 or your DD-215 to your application.
Which best describes your level of education?
Are you able to lift, carry, push, and pull materials and objects weighing up to 75 pounds without assistance?
Have you had three (3) or more moving violations in the last three (3) years? (for example: speeding, failure to yield, red light violation, etc)
Do You Possess a
If you do not possess one or more of the above licenses/certifications, are you able to obtain those licenses/certifications within six (6) months of hire?
Do you possess, or have the ability to possess within 18 months of hire (please note: these certifications may require specific working experience to sit for the exam):
If you do not possess an Water Distribution and/or Wastewater Collections level I or higher certificate, are you able to obtain this certification within eighteen (18) months of hire?
Do you currently possess one or more of the following preferred qualifications?
Please describe your skills and abilities in computer hardware and software use, including word processing, spreadsheets, database, computerized maintenance management systems, electronic mapping systems, etc.
11
Please describe your experience and knowledge related to the operation, maintenance, and construction of drinking water, stormwater, and wastewater infrastructures and systems.
12
Please describe your experience conducting underground utility locates.
13
Please describe your construction related experience including construction equipment operation.
Performs a variety of skilled and semi-skilled work in the maintenance, repair, and operation of city infrastructure related to water distribution, storm water, and/or wastewater collection systems.
This position reports directly to the Utilities Supervisor, and may receive technical and functional direction from other Public Works staff. At the request of the Supervisor, this position may help monitor the work of seasonal and/or temporary employees in the Utilities Division.
This is the journey-level class in the maintenance series that performs the full range of duties required to ensure that City infrastructure and systems to which the employee is assigned are maintained in a safe and effective working condition and provide the highest level of safety. Responsibilities include performing a wide variety of tasks in the inspection, maintenance and repair of utilities systems in a timely manner. This class is distinguished from the Water Distribution Technician in that the latter exercises technical and functional direction over lower-level staff and performs the most complex duties assigned to the division.
Responsibilities
ESSENTIAL JOB FUNCTIONS
The following tasks are representative and are not to be considered all inclusive.
Utilities Maintenance
- Inspects water, wastewater, and stormwater infrastructure to assess general condition and ensure compliance with city construction standards; maintains infrastructure consistent with industry operations and maintenance practices.
- Assists with plan review, punch list development and final inspection for city infrastructure projects maintained by Public Works.
- Performs utility locating for all city-owned utilities; retrieves data, maintains accurate records and files, assists contractors and city staff as required to locate underground utilities according to the OUCC/OUNC Standards Manual.
- Assists with installing, repairing or replacing water meters, fire hydrants, blow offs, air reliefs and other water distribution appurtenances.
- Replaces and maintains meter boxes and lids.
- Assists with completing work orders and performing various customer service tasks such as investigating customer concerns and locking and unlocking water meters.
- Delivers customer service notices.
- Performs routine landscaping duties around water meters, fire hydrants, valves, vaults, off street manholes, and various stormwater facilities.
- Reads water meters upon request.
- Assists with turning water main valves on or off.
- Assists with annual utility maintenance programs, including valve actuation, water main flushing, hydrant maintenance and water meter replacement.
- Performs repairs and maintenance on wastewater and stormwater collection system including main lines, manholes, catch basins and water quality facilities.
- Mitigates public hazards related to ice and snow during inclement weather.
- Provides support for special events, including set up, take down, and clean up.
- Participates in assessing and mitigating hazardous materials spills as needed.
- Completes assigned tasks using the City's asset management program.
- Collects filed data and modifies asset records using the City's asset management program.
- Conducts flow monitoring, dye tests, smoke tests, and tests of drainage, wastewater, and stormwater infrastructure.
- Safely operates equipment necessary to perform work.
- Performs routine inspection and maintenance necessary for the efficient and safe operation of the equipment (safety inspection, grease and oil, hydraulic systems, etc.)
- Correctly operates equipment and vehicles to reduce waste, limit noise pollution, and maximize effectiveness.
- Promptly reports equipment and vehicle problems to Fleet Services personnel.
- Use desktop computers and mobile devices in accordance with City policy.
- Effectively communicates orally and in writing with employees from all departments and outside agencies to efficiently coordinate and implement the work program.
- Effectively communicates with the general public in order to coordinate work and provide general information in support of City activities.
Customer Service Standards for Employees
These standards are to ensure the organization is focused on providing high quality service to the public and other employees. Employees are expected to meet these standards as part of their job responsibilities.
Communication
- Acknowledge customers when they enter a city facility by greeting them with a smile and positive tone of voice whether in person, on the phone or in email.
- Gather necessary information to assist the customer. Where possible, handle issues/questions/requests without transferring customer to someone else.
- Seek out answers to questions first; if unsuccessful provide name/contact information of someone who can assist.
- Listen, understand, and clarify to gain in depth understanding of the needs to ensure they are being met.
- Address difficult or contentious issues in a constructive manner.
- Be positive and enthusiastic when speaking with customers.
- Be courteous and polite.
- Treat customers with dignity and respect.
- Understand customer's expectations and treat them as a priority.
- Actively listen and give customer undivided attention.
- Appreciate differing perspectives, opinions, and needs.
- Demonstrate integrity and build trust through credibility, reliability, commitment, and ethical behavior.
- Provide prompt and reliable service.
- Respond to phone/email as soon as possible.
- Follow through in a timely manner on commitments made to customers and provide estimated timeline for completion.
- Change voicemail and email when out of office/unavailable and provide alternate contact person for customers.
- Demonstrate a "can-do" approach.
- Exhibit problem-solving skills leading to sound judgment and quality decisions.
Education: High School Diploma or GED
Experience: Four years of experience or vocational training in construction, excavation, and/or maintenance related to drinking water, stormwater, or wastewater systems.
Required Certifications/Licenses
Possess or obtain within six (6) months of hire:
Oregon Commercial Driver License – Class B with tanker endorsement
Flagging Certificate
Cave-in Protection/Competent Person/ Confined Space
CPR/First Aid and AED Certification
Public Pesticide Applicators License - Right of Way
Possess Or Obtain Within Eighteen (18) Months Of Hire
- Water Distribution and/or Wastewater Collections level I or higher; or
- Erosion and Sediment Control Manager Certification, Certified Erosion and Sediment Control Lead Training, or other alternately approved Erosion Control Inspection Training; and Vegetated Private Water Quality Facilities (VPWQF) certification
Cross Connection Specialist Certification
State of Oregon Road Scholar 1 Certification
One year certificate or an Associate's Degree in a Water and Environmental Technology program.
Knowledge, Skills, & Abilities
- Ability to operate various types of equipment and tools.
- Ability to perform repairs and maintenance of various infrastructure, equipment, and systems.
- Ability to effectively communicate orally and in writing.
- Ability to learn and adhere to City policies, procedures, and requirements related to procurement, safety, and operations.
- Knowledge of safety practices and procedures applicable to area of assignment.
- Ability to apply knowledge of safety standards, best industry practices, and approved procedures relating to the essential functions of the position.
- Knowledge of safe and effective operating practices for vehicles and applicable equipment.
- Knowledge of maintenance construction and repair methods and procedures used in assigned area.
- Basic knowledge of and ability to learn about traffic systems, signs, street lights, and signals, techniques of flagging and traffic control.
- Basic knowledge of and ability to learn to operate heavy equipment and power tools used in maintenance operations.
- Ability to adapt to changing technologies and learn functionality of new equipment and systems, including computer hardware and software and mobile devices.
- Ability to perform heavy manual work under confined conditions and in inclement weather.
- Ability to determine appropriate resources needed for a project.
- Ability to interpret construction plans.
- Ability to establish and maintain effective working relationships.
- Ability to work as a team member.
- Ability to perform the essential functions of the job.
Work Environment: Work is mainly performed outdoors regardless of weather conditions. Fieldwork may occur in developed areas as well as active construction zones, including rights-of-way. The responsibilities of the position frequently place the employee in close proximity to heavy construction equipment, open excavations, uneven terrain, and paving projects. Incumbent may be required to work in extreme weather conditions, utilize chemicals, and work in active traffic zones.
Physical Requirements: Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces, around machines, and to climb and descend ladders, and operate varied hand and power tools and construction equipment; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, tablet, and/or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 75 pounds and heavier weights with the use of proper equipment.
Cognitive Functions: Work is performed with moderate level of independence within well-defined policies and procedures yielding some latitude. Problems encountered can be of moderate difficulty; however, precedent is generally available.
Tools/Equipment Used: Including but not limited to backhoes, utility vehicles, dump trucks, combination sewer cleaner truck, weed trimmers, fertilizer spreader, chainsaws, hedge trimmers, generators, compressors, trailer mounted vacuum excavator, concrete saw, chipper, paint sprayers, utility locating equipment, hydraulic pipe cutter and various electric, and manually powered hand tools; leak detector, pH meter, chlorine residual tester, gas cutting torch, mowers, trailers, mini-excavator, and tractors with attachments. General office equipment including but not limited to: desktop computers and mobile devices, printer, telephone, fax machine, and copy machine; computer software including but not limited to: word-processing, spreadsheet, website, and database programs.
The City of Wilsonville offers a generous benefit package including:
Healthcare Benefits: The City offers an extensive employee benefit package, including medical, dental, vision, life, and long term disability plans. Cost share amounts are dependent on an employee's full-time equivalent status.
Retirement: The City is a member of the Oregon Public Employees Retirement System and currently contributes the employee's portion of the retirement system. Employees may also elect to participate in one of two voluntary deferred compensation programs.
Wellness Program: The City offers a generous wellness program, including gym membership reimbursements for employees
Vacation: Based on years of service, full-time employees begin accruing vacation leave at 12 days per year.
Sick Leave: Full-time employees accrue 8 hours per month.
Holidays: 10 paid holidays per year.
01
If you are a veteran, select the option that best describes your veteran status. Please note, you must provide proof of your eligibility for veteran's preference by attaching your DD-214 or your DD-215 to your application.
- I am a qualified veteran
- I am a qualified, disabled veteran
- I am not a veteran
Which best describes your level of education?
- High School diploma or GED
- Some college coursework
- Associate's Degree
- Bachelor's Degree
Are you able to lift, carry, push, and pull materials and objects weighing up to 75 pounds without assistance?
- Yes
- No
Have you had three (3) or more moving violations in the last three (3) years? (for example: speeding, failure to yield, red light violation, etc)
- No
- Yes
Do You Possess a
- Oregon Commercial Drivers License, Class B
- Tanker Endorsement
- Flagging Certificate
- Cave-in Protection/Competent Person/Confined Space Certification
- CPR/First Aid and AED Certification
- Public Pesticide Applicators License - Right of Way
- None of the above
If you do not possess one or more of the above licenses/certifications, are you able to obtain those licenses/certifications within six (6) months of hire?
- Yes
- No
- N/A
Do you possess, or have the ability to possess within 18 months of hire (please note: these certifications may require specific working experience to sit for the exam):
- Water Distribution and/or Wastewater Collections level I or higher certification; or
- Erosion and Sediment Control Manager Certification, Certified Erosion and Sediment Control Lead Training, or other alternately approved Erosion Control Inspection Training; and Vegetated Private Water Quality Facilities (VPWQF) certification
- I do not currently have these certificates and i do not have the required experience to obtain these certificates.
If you do not possess an Water Distribution and/or Wastewater Collections level I or higher certificate, are you able to obtain this certification within eighteen (18) months of hire?
- Yes
- No
- N/A
Do you currently possess one or more of the following preferred qualifications?
- Cross Connection Specialist Certification
- State of Oregon Road Scholar 1 Certification
- Associate's Degree in a Water and Environmental Technology program
- One year certificate in a Water and Environmental Technology program
- None of the above
Please describe your skills and abilities in computer hardware and software use, including word processing, spreadsheets, database, computerized maintenance management systems, electronic mapping systems, etc.
11
Please describe your experience and knowledge related to the operation, maintenance, and construction of drinking water, stormwater, and wastewater infrastructures and systems.
12
Please describe your experience conducting underground utility locates.
13
Please describe your construction related experience including construction equipment operation.
- Required Question