What are the responsibilities and job description for the Information Technology Technician position at City of Willmar?
Company Description
The City of Willmar is a vibrant, dynamic community dedicated to providing high-quality services and fostering a welcoming environment for residents, businesses, and visitors. Known for its robust infrastructure and diverse population, Willmar focuses on innovation and growth while maintaining a commitment to public service. The city values teamwork, integrity, and excellence in all areas of local government. Located in Willmar, MN, the city offers a variety of professional opportunities to contribute to the area's continued development and success.
Role Description
This is a full-time, on-site position in Willmar, MN for an Information Technology Technician. The role involves providing technical support, troubleshooting hardware and software issues, maintaining IT systems, and ensuring technological resources are effectively used. Responsibilities also include delivering exceptional customer service to internal and external users, assisting with training initiatives, and supporting the city's overall IT operations to maintain efficiency and functionality.
Find the full posting here: https://secure2.entertimeonline.com/ta/KPAY1004846.careers?CareersSearch=&lang=en-US
Qualifications
- Strong skills in Troubleshooting and providing Technical Support for hardware and software issues
- Comprehensive understanding of Information Technology concepts and applications
- Proven ability to deliver excellent Customer Service and communicate technical concepts effectively to non-technical users
- Experience in providing Training and assisting users in adopting new technologies and systems
- Strong organizational and problem-solving skills
- Ability to work collaboratively as part of a team in an on-site setting
- Relevant certifications or a degree in Information Technology, Computer Science, or a related field is preferred