What are the responsibilities and job description for the Circulation Services Representative position at City of West Allis?
- Description
Join Our Team at the West Allis Public Library!Are you passionate about helping people and creating a welcoming environment? Do you thrive in a fast-paced, customer-focused role? If so, the City of West Allis is looking for YOU to join our team as a Circulation Services Representative at the West Allis Public Library!
As the first and last face our patrons see, you'll play a vital role in delivering exceptional service and ensuring every visitor has a positive experience. This is more than a job-it's an opportunity to make a difference in your community every day.
Why You'll Love This Role- You'll be the go-to person for patrons, helping them check out materials, navigate library services, and find solutions to their questions
- You'll work in a collaborative, friendly environment where learning and growth are encouraged
- You'll have the chance to make a real impact by connecting people with resources that enrich their lives
- Assist patrons with checkouts, returns, and account inquiries
- Provide guidance on library services like scanning, faxing, and self-checkout
- Create and update patron records, issue library cards, and handle cash transactions
- Assist with shelving items and shelf-reading for accuracy
- Organize and prepare materials for shelving and delivery
- Help maintain the integrity of library collections by assessing and repairing items
- Prepare and process new materials for library collections
- High school diploma or equivalent
- Recent paid customer service experience, including clerical and cash handling
- Library-related work experience or coursework is a plus
- Strong communication and problem-solving skills
- Ability to work with diverse groups of people
- Attention to detail and ability to follow established guidelines
- Availability to work additional shifts, including nights and weekends
- Flexible part-time schedule
- Paid training and professional development opportunities
- Supportive team environment
- Opportunity to make a positive impact in your community
Ready to join a team that values service, learning, and community?
Apply today and help us make the West Allis Public Library a welcoming space for all!