What are the responsibilities and job description for the Circulation Services Representative position at City of West Allis, WI?
Salary: $19.85 - $22.05 Hourly
Location : 7421 W. National Ave., West Allis, WI
Job Type: Permanent part time
Job Number: 2026-00426
Department: Library
Opening Date: 08/13/2026
Closing Date: 9/4/2026 5:00 PM Central
Description
Join Our Team at the West Allis Public Library!
Are you passionate about helping people and creating a welcoming environment? Do you thrive in a fast-paced, customer-focused role? If so, the City of West Allis is looking for YOU to join our team as a Circulation Services Representative at the West Allis Public Library!
As the first and last face our patrons see, you'll play a vital role in delivering exceptional service and ensuring every visitor has a positive experience. This is more than a job-it's an opportunity to make a difference in your community every day.
Why You'll Love This Role
Ready to join a team that values service, learning, and community?
Apply today and help us make the West Allis Public Library a welcoming space for all!
This is a non-benefitted position.
01
Do you have a High School diploma or equivalent?
02
Why do you want to work at the West Allis Public Library
03
What does good customer service mean to you?
04
What specific skills or strengths do you have that will help you deliver excellent customer service, handle library transactions accurately, and assist patrons with library services?
05
How do you contribute to a positive and collaborative team environment?
06
What are your salary expectations?
Required Question
Location : 7421 W. National Ave., West Allis, WI
Job Type: Permanent part time
Job Number: 2026-00426
Department: Library
Opening Date: 08/13/2026
Closing Date: 9/4/2026 5:00 PM Central
Description
Join Our Team at the West Allis Public Library!
Are you passionate about helping people and creating a welcoming environment? Do you thrive in a fast-paced, customer-focused role? If so, the City of West Allis is looking for YOU to join our team as a Circulation Services Representative at the West Allis Public Library!
As the first and last face our patrons see, you'll play a vital role in delivering exceptional service and ensuring every visitor has a positive experience. This is more than a job-it's an opportunity to make a difference in your community every day.
Why You'll Love This Role
- You'll be the go-to person for patrons, helping them check out materials, navigate library services, and find solutions to their questions
- You'll work in a collaborative, friendly environment where learning and growth are encouraged
- You'll have the chance to make a real impact by connecting people with resources that enrich their lives
- Assist patrons with checkouts, returns, and account inquiries
- Provide guidance on library services like scanning, faxing, and self-checkout
- Create and update patron records, issue library cards, and handle cash transactions
- Assist with shelving items and shelf-reading for accuracy
- Organize and prepare materials for shelving and delivery
- Help maintain the integrity of library collections by assessing and repairing items
- Prepare and process new materials for library collections
- High school diploma or equivalent
- Recent paid customer service experience, including clerical and cash handling
- Library-related work experience or coursework is a plus
- Strong communication and problem-solving skills
- Ability to work with diverse groups of people
- Attention to detail and ability to follow established guidelines
- Must be available to work Thursdays 9:30 a.m.- 1:30 pm
- Availability to work additional shifts, including nights and weekends
- Flexible part-time schedule
- Paid training and professional development opportunities
- Supportive team environment
- Opportunity to make a positive impact in your community
Ready to join a team that values service, learning, and community?
Apply today and help us make the West Allis Public Library a welcoming space for all!
This is a non-benefitted position.
01
Do you have a High School diploma or equivalent?
- Yes
- No
02
Why do you want to work at the West Allis Public Library
03
What does good customer service mean to you?
04
What specific skills or strengths do you have that will help you deliver excellent customer service, handle library transactions accurately, and assist patrons with library services?
05
How do you contribute to a positive and collaborative team environment?
06
What are your salary expectations?
Required Question
Salary : $20 - $22