What are the responsibilities and job description for the Administrative Assistant II position at City Of Wausau?
JOB REQUIREMENTS: Looking for an administrative position where your work
makes a difference in the community? The City of Wausau\'s Community
Development Authority (CDA) is seeking an Administrative Assistant II
Housing to provide administrative and customer service support for
housing programs that serve residents throughout the Wausau community.
This position serves as an important point of contact for tenants,
housing applicants, visitors, and community partners while helping keep
the day-to-day operations of the CDA running smoothly. The
Administrative Assistant II performs a variety of administrative,
financial, customer service, and program support responsibilities,
including assisting with housing applications, coordinating appointments
and tenant activities, maintaining records, processing payments,
preparing communications and meeting materials, and supporting housing
programs and projects. The ideal candidate is organized,
detail-oriented, comfortable working with the public, and able to manage
a variety of responsibilities and priorities. If you enjoy helping
people, keeping things organized, and being part of a team whose work
directly impacts the community, this may be the opportunity for you!
Essential Duties & Responsibilities: - Serve as a welcoming first point
of contact for tenants, housing applicants, visitors, and callers;
Answer Questions, Provide Information About Department Programs, And
direct individuals to appropriate staff when needed. - Assist with the
intake of housing applications, schedule appointments, provide unit
tours and tenant wellness checks, and coordinate and assist with tenant
activities. - Schedule and coordinate appointments, meetings, and events
for department staff. - Prepare correspondence, reports, notices,
newsletters, monthly activity calendars, postings, and other
materials. - Prepare and post agendas and organize and distribute
meeting materials and document packets to committees and staff, often
within established deadlines. - Accept and receipt monthly rent and
related payments, maintain accurate tenant accounting records in housing
software, and prepare monthly bank deposits. - Maintain program records
and spreadsheets, including applicant waiting lists and tenant lists. -
Research and compile rent reasonableness information for the Housing
Choice Voucher program. - Research, compile, and respond to information
requests related to local, state, and federal grants and Community
Development Authority projects. - Prepare and coordinate maintenance
work orders and maintain related records. - Compile and prepare annual
rent certificates and year-end tax documents. - Use Microsoft Office
programs and other software and office equipment necessary to support
department operations. - Assist with special projects and provide
support to other areas of the Community Development Department as
needed. \*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS: One or more
years of increasingly responsible administrative experience. An
equivalent combination of education, training, and experience that
Provides The Knowledge, Skills, And Abilities Necessary To Successfully
perform the position may be considered. Intermediate proficiency with
Microsoft Office programs, including Word, Excel, PowerPoint, and
Outlook, and the ability to learn software specific to housing and
departmental operations. - Strong organizational skills and attention to
detail, with the ability to manage multiple responsibilities and
changing priorities. - Strong customer service and interpersonal skills
and the ability to communicate effectively with tenants, applicants,
City staff, outside agencies, and members of the public. - Effective
written communication skills, including proper grammar, spelling,
punctuation, and sentence structure. - Ability to maintain
confidentiality and appropriately handle sensitive tenant, client,
staff, and agency information. - Ability to accurately maintain,
organize, compile, and interpret records, data, financial information,
reports, and other documents. - Ability to understand and apply
established policies, procedures, regulations, and standards to specific
situations. - Ability to work independently, exercise sound judgment,
and adapt to changing needs and priorities. \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online: www.governmentjobs.com/careers/wausauwi/
makes a difference in the community? The City of Wausau\'s Community
Development Authority (CDA) is seeking an Administrative Assistant II
Housing to provide administrative and customer service support for
housing programs that serve residents throughout the Wausau community.
This position serves as an important point of contact for tenants,
housing applicants, visitors, and community partners while helping keep
the day-to-day operations of the CDA running smoothly. The
Administrative Assistant II performs a variety of administrative,
financial, customer service, and program support responsibilities,
including assisting with housing applications, coordinating appointments
and tenant activities, maintaining records, processing payments,
preparing communications and meeting materials, and supporting housing
programs and projects. The ideal candidate is organized,
detail-oriented, comfortable working with the public, and able to manage
a variety of responsibilities and priorities. If you enjoy helping
people, keeping things organized, and being part of a team whose work
directly impacts the community, this may be the opportunity for you!
Essential Duties & Responsibilities: - Serve as a welcoming first point
of contact for tenants, housing applicants, visitors, and callers;
Answer Questions, Provide Information About Department Programs, And
direct individuals to appropriate staff when needed. - Assist with the
intake of housing applications, schedule appointments, provide unit
tours and tenant wellness checks, and coordinate and assist with tenant
activities. - Schedule and coordinate appointments, meetings, and events
for department staff. - Prepare correspondence, reports, notices,
newsletters, monthly activity calendars, postings, and other
materials. - Prepare and post agendas and organize and distribute
meeting materials and document packets to committees and staff, often
within established deadlines. - Accept and receipt monthly rent and
related payments, maintain accurate tenant accounting records in housing
software, and prepare monthly bank deposits. - Maintain program records
and spreadsheets, including applicant waiting lists and tenant lists. -
Research and compile rent reasonableness information for the Housing
Choice Voucher program. - Research, compile, and respond to information
requests related to local, state, and federal grants and Community
Development Authority projects. - Prepare and coordinate maintenance
work orders and maintain related records. - Compile and prepare annual
rent certificates and year-end tax documents. - Use Microsoft Office
programs and other software and office equipment necessary to support
department operations. - Assist with special projects and provide
support to other areas of the Community Development Department as
needed. \*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS: One or more
years of increasingly responsible administrative experience. An
equivalent combination of education, training, and experience that
Provides The Knowledge, Skills, And Abilities Necessary To Successfully
perform the position may be considered. Intermediate proficiency with
Microsoft Office programs, including Word, Excel, PowerPoint, and
Outlook, and the ability to learn software specific to housing and
departmental operations. - Strong organizational skills and attention to
detail, with the ability to manage multiple responsibilities and
changing priorities. - Strong customer service and interpersonal skills
and the ability to communicate effectively with tenants, applicants,
City staff, outside agencies, and members of the public. - Effective
written communication skills, including proper grammar, spelling,
punctuation, and sentence structure. - Ability to maintain
confidentiality and appropriately handle sensitive tenant, client,
staff, and agency information. - Ability to accurately maintain,
organize, compile, and interpret records, data, financial information,
reports, and other documents. - Ability to understand and apply
established policies, procedures, regulations, and standards to specific
situations. - Ability to work independently, exercise sound judgment,
and adapt to changing needs and priorities. \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online: www.governmentjobs.com/careers/wausauwi/