Community Service Officer - Year Round

This is a part-time, year-round, entry level civilian law enforcement position. One (1) opening is scheduled to be filled and consist of approximately 20 hours per week. Duties include responding to non-hazardous calls for service throughout City Parks, such as parking issues, lost children, and enforcing minor City ordinance violations, traffic control, assisting Patrol Officers with non-hazardous calls while promoting Neighborhood Engagement philosophies through positive interaction.

Tentative Start Date: 9/1/2026
Hourly Range: $16.7884 - $23.5423

Essential Job Functions:

• Answer non-hazardous calls for service regarding law enforcement matters, enforce selected City Ordinances, parking regulations, and notify Police Dispatch of issues in theh City of Waukesha that require additional Police response.
• Direct traffic in parks or on city streets as requested by Police Patrol Sergeant or designee.
• Build a working partnership with WPRF staff to include department head, park attendants, building and grounds supervisors and staff.
• Ensure safe traffic flow in the parks to include enforcing parking regulations by the issuance of parking citations.
• Foster a community policing philosophy by being available to citizens in the City of Waukesha and answering general questions.
• Required to have working knowledge of applicable Departmental Policies and General Orders. In addition, have a working knowledge of City of Waukesha Park rules, parking regulations, and applicable Municipal Ordinances.
• Required to carry a WKPD Police Radion and/or cell phone and answer calls for service on the radio and/or cell phone from Police Dispatch.
• Operate departmental vehicles in accordance with departmental procedures.
• Required to have knowledge of the City of Waukesha and its parks including location and areas of concern.
• Operate a Wireless Digital Assistant (WDA), or squad computer, to gain information from Police Dispatch and.or the TIME System.
• Issue parking tickets and some Municipal Ordinance Citations.
• Document all Municipal Ordinance Citations, in written form, with the aid of Police Clerical Division.
• Assist at special events throughout the City.
• Be available to testify in court to any parking violation or Municipal Ordinance citation.

Job Requirements:

• High school diploma or GED
• Possession of WI drivers license with excellent driving record
• Must be 18 years of age at the time of employment
• Must be willing to work various hours and days, and special events
• Must be able to successfully operate a mountain bicycle
• Must successfully pass a thorough background check and drug test

• Bilingual in English/Spanish
• Currently enrolled in a college level criminal justice program or other applicable course of study
• First Aid/CPR certification

The City of Waukesha is an Equal Opportunity Employer.

Pro-rated vacation, sick and holiday pay.

• Vision
• AFLAC
• Short Term Disability
• Long Term Disability
• Deferred Compensation - 457(b) Plan
• Public Service Loan Forgiveness (PSLF) - City of Waukesha employees may be eligible for loan forgiveness under the Public Service Loan Forgiveness program