What are the responsibilities and job description for the Vistix Sales Agent position at City of Vista, CA?
Position
Under the direction of the Ticket Office Supervisor, the VisTix Sales Agent is responsible for selling tickets for performances at the Moonlight Amphitheatre and the AVO Playhouse in Vista, CA.
Examples of Essential Functions
- Selling single tickets and subscriptions at our main VisTix Ticket Office, located at the Vista Civic Center, Monday through Friday (as scheduled), as well as at our onsite box offices at the Moonlight Amphitheatre and AVO Playhouse on performance days
- Distributing Will Call tickets on day of performance
- Processing cash, check, and credit card transactions
- Preparing end-of-day Closed Batch Report to account for sales
- Providing customer service by communicating ticket prices, special discounts, show information, and seating availability to patrons
- Enforcing house rules and policies
Minimum Qualifications
Any combination of training and experience which demonstrates possession of the knowledge and abilities stated above and the ability to perform the duties of the position is qualifying.
EDUCATION AND EXPERIENCE:
Must have a high school diploma or G.E.D. equivalent, or be currently enrolled in an educational institution, working toward obtaining a diploma or G.E.D. Previous box office or customer service experience preferred. Any combination of training and experience that demonstrates possession of the knowledge and abilities stated above, and the ability to perform the duties of the position
KNOWLEDGE, SKILLS AND ABILITIES:
- Knowledge of general office procedures. Familiarity with computers; Microsoft Word, Excel, and Outlook a plus
- Possession of basic math skills
- Ability to follow oral and written instructions
- Ability to prepare reports related to ticket sales
- Ability to work cooperatively with the public and fellow employees, in an enthusiastic and constructive manner
- Ability to evaluate emergency situations and to act decisively and effectively to resolve them
- Ability to maintain personal cleanliness and neatness of appearance
Other Information
Must be available to work a flexible schedule including weekends, holidays, evenings, and split shifts, depending on program needs. Must be able to work comfortably in the confined space of a ticket booth. Persons hired must wear the standard required apparel as prescribed by the Recreation and Community Services Department.
WORKERS' COMPENSATION
The City provides Workers' Compensation Insurance to all employees.
RETIREMENT CONTRIBUTION
Employee is required to contribute 7.5% of gross earnings to the MissionSquare Retirement Plan, which is offered in lieu of Social Security, OR Current CalPERS members will be required to contribute the full employee contribution of 8%.
- NOTE: The provisions of this announcement do not constitute an expressed or implied contract, and any provisions contained in the announcement may be modified or revoked without notice.
