Library Assistant I

Job Description

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

Job Summary

The Villa Rica Public Library is searching for a literacy advocate passionate about ensuring future Villa Ricans have a thriving and connected community. The ideal candidate will offer exceptional customer service to our patrons when locating the materials, resources, and services they need. This person will be able to work independently as well as a part of the team and be willing to develop library programs that are innovative and serve the larger strategic goals of the library and the city. The library is especially interested in a bilingual Spanish speaker.

Essential Job Functions

• Contributes to a positive work environment
• Offers exceptional customer service at all times and to all patrons
• Staffs the circulation desk. Circulation duties include issuing cards, checking materials in and out, reserving books, collecting fines, and answering the phone alongside other duties required of daily library operations
• Develops programs and plans events independently and in collaboration with library partners
• Maintains accurate records, collects statistics, tracks performance measures
• Promotes library collections, services, and programs
• Advises patrons about library materials
• Helps establish and maintain high customer service performance standards
• Serves on WGRLS library teams as requested by the Library Manager
• Collaborates with other city departments on programs and initiatives
• Maintains knowledge of procedures and policies for the City of Villa Rica, WGRL and PINES
• Can sort books, shelf-read, and shelf-shift as needed
• Registers patrons for library cards, updates patron records, issues and renews library cards
• Maintains a current knowledge of library, reading, literacy, and educational trends
  
  

through professional development

• Represents the Villa Rica Public Library at outreach events when needed
• Willing to be certified and act as a notary on behalf of the library
• Performs special projects and other job-related tasks assigned by the Library Manager
  
  

Qualifications

Education and Experience:

• High School Diploma or GED.
• At least three years of customer service experience, preferably in a public library
• Must be 18 years or older
• Bilingual ability strongly encouraged
  
  

Special Qualifications

• Possession of a valid State of Georgia Driver’s License.
• Must be willing to work some nights and Saturdays
  
  

Knowledge, Skills And Abilities

• Knowledge of the principles and practices of PINES
• Skill in basic computing including email, Google Suite, and Microsoft products
• Ability to interact effectively and courteously with the public in delivering services
• Ability to independently manage self-directed projects and programs
• Ability to perform a variety of clerical tasks; and
• Ability to understand and carry out oral and written descriptions.
  
  

PHYSICAL DEMANDS

Required

The work is medium and requires exerting up to 50 pounds of force occasionally, and up to 30 pounds of force frequently, and up to 10 pounds of force constantly to move objects. Additionally, the following physical abilities are required:

• Balancing: Maintaining body equilibrium to prevent falling while walking, standing or crouching on narrow, slippery, or erratically moving surfaces.
• Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and hands and arms. Body agility is emphasized.
• Crawling: Moving about on hands and knees or hands and feet.
• Crouching: Bending the body downward and forward by bending leg and spine.
• Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
• Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
• Grasping: Applying pressure to an object with the fingers and palm.
• Handling: Picking, holding, or otherwise working, primarily with the whole hand.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound.
• Kneeling: Bending legs at knee to come to a rest on knee or knees.
• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
• Mental Acuity: Ability to make rational decisions through sound logic and deductive processes.
• Pulling: Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.
• Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
• Reaching: Extending hand(s) and arm(s) in any direction.
• Repetitive Motion: Substantial movements (motions) of the wrist, hands, and fingers.
• Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
• Standing: Particularly for sustained periods of time.
• Stooping: Bending body downward and forward by bending spine at the waist.
• Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Visual Acuity: Have close visual acuity such as color differentiation, depth perception, and adequate field vision.
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
  
  

WORK ENVIRONMENT

The work is typically performed in a dynamic environment that requires sensitivity to changing goals, priorities, and needs