Administrative Assistant II

Title: Administrative Assistant II

FLSA Status:

Location: Onsite

Status: Full-Time

JOB PURPOSE:

This position provides intermediate-level administrative and clerical support to the department, including financial processing duties, by performing a variety of routine and semi-routine office tasks to ensure efficient departmental operations under moderate supervision.

ESSENTIAL FUNCTIONS:

The following duties are normal for this position, but not to be construed as exclusive or all-inclusive. Other duties may be required as assigned.

• Perform routine and semi-routine clerical and administrative tasks to support departmental operations
• Complete intake, processing, and tracking of applications, forms, and related documentation
• Input and maintain accurate data in database systems and process associated payments
• Prepare, compile, and distribute correspondence, notices, and renewal materials
• Maintain organized records, files, and documentation in accordance with established procedures
• Respond to inquiries and follow up with applicants, customers, or stakeholders regarding incomplete or delinquent items
• Assist with preparing reports, posting information, and supporting departmental communications
• Follow established guidelines and procedures while recognizing when adjustments are needed
• Collaborate with team members and other departments to ensure efficient workflow
• Assist with Sanitation billing and collections
• Perform additional administrative duties as assigned

DESIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to perform a variety of office and clerical tasks with accuracy and attention to detail
• Skill in organizing and maintaining records, files, and documents
• Ability to communicate effectively with staff, the public, and external contacts
• Knowledge of administrative procedures and departmental operations
• Ability to follow established processes and adapt to occasional changes in procedures
• Ability to work independently under moderate supervision
• Knowledge of public works administration preferred

QUALIFICATIONS:

• High school diploma or equivalent with 3-6 years of experience
• Associate degree preferred
• Notary preferred

OVERALL PHYSICAL STRENGTH DEMANDS:

• Constantly required to exchange accurate information
• Constantly operates a computer and other office machinery
• Constantly observes details at close range
• Frequently remains in a stationary position
• Occasionally moves about inside an office
• Occasionally moves office equipment weighing up to 25 pounds

OVERALL WORK ENVIRONMENT:

• Constantly works in an indoor environment