What are the responsibilities and job description for the Public Service Officer position at City of Tyler?
Non-sworn employee assigned to the Patrol Response Unit within the Patrol Division to assist Law Enforcement. To perform a wide variety of technical and administrative tasks to support of the Police Department.
SUPERVISION RECEIVED AND EXERCISED:
Receives general direction from the Patrol Response Unit Lieutenant.
Exercises no supervisory authority.
Prepare initial incident reports and completes follow up investigations in some cases.
Provides support with daily procedures of Customer Service.
Performs miscellaneous assignments as requested by the Data Management Supervisor.
Initiate investigations and complete follow up investigations on a small category of minor cases: (e.g. Abandoned Vehicles, Parking Complaints, Gas Drive-offs, Lost and Abandoned Property Calls, etc.).
Assist with taking lobby calls at both the Downtown and Faulkner Park Police Stations and ML King sub-station as assigned.
Obtain sworn statements from victims and witnesses ONLY and document additional information on reports.
Assist with traffic direction at accident scenes, traffic flow problems, funeral escorts, parades, and other special events; assist TFD and investigative personnel with on-scene investigations as directed.
Issue parking citations for city ordinance and handicap violations.
Be able to work independently and communicate effectively both verbally and in writing.
Participate in use of force training to maintain proficiency in the use of department issued non-lethal weapons (i.e. OC Spray).
Perform related duties and answer any call deemed necessary by a supervisor.
Must have a High School Diploma or GED. Must possess a valid Texas Class "C" Driver's License with a clear driving record.
Knowledge of:
Administrative directives of the City of Tyler Police Department upon completion of the training program.
Pertinent Federal, State, and local laws, codes and regulations upon completion of the training program.
Environmental Conditions:
Involves work in the field under a variety of unfavorable environmental conditions including those involving harsh weather and extreme temperatures; occasional work in a climate controlled office environment; hazards associated with traffic control and working in and near traffic.
Physical Factors:
Performs a variety of physically demanding activities which may include, walking, stooping, bending, climbing, lifting, carrying, dragging, pulling, and reaching. Must be able to sit or stand for 2 to 4 hours at a time. Must be able to lift or carry weights from 1 to 20 pounds. Must be able to stoop and bend 1 to 5 times daily.
The City affirms that employment decisions shall be made only on the basis of a person's ability to perform the essential functions of the job. This position does require
presence in the office to perform the essential functions of the job. The City shall continually review its employment practices and personnel procedures and take positive steps to assure that equality of employment opportunity in the City of Tyler, Texas is a fact as well as an ideal.
The City of Tyler will accept two years of relevant experience in place of each year of college required in the job description. Four years of relevant experience will be considered in place of an Associate's Degree, and eight years of relevant experience will be considered in place of a Bachelor's Degree. Any experience required in the Minimum qualifications is in addition to years of experience substituted for a degree.
The City of Tyler supports a policy of a drug and alcohol free workplace. All candidates are subject to pre-employment testing, which may include, but is not limited to, Drug and Alcohol Screenings, Work Fitness Evaluation, Criminal Background Check, and Consumer Report/Credit Check.
No person under eighteen (18) years of age will be employed in any regular full-time position. Persons under eighteen (18) years of age may be employed in temporary or regular part-time positions, if they furnish the City with a minor's release (Form 2-2) and are approved by the City Manager. No person under eighteen (18) years of age will be employed in any position requiring the operation of a City motorized vehicle.