What are the responsibilities and job description for the Non-Permanent Support Specialist position at City of Tucson?
Posting Close Date
Applicants must submit their completed application by 08-16-2026 at 11:59 p.m. MSTApplication and Special Instructions
The vacant positions for Non-Permanent Support Specialists are within the Office of Professional Standards (formerly known as Internal Affairs). These positions are part time only and not benefit-eligible. Incumbents will be primarily tasked with the digitization, organization, and migration of historical investigative records into the newer AXON platform.All applicants MUST upload a resume to be considered for this position. It is also recommended to upload a cover letter to further highlight your experience in the areas listed under Duties and Responsibilities. Any applications that do not include at least a resume will not be considered.
This recruitment process will include an application/resume review, with possible screening panel interviews (tentatively scheduled for the week of August 24, 2026). You will be advised via email of your status in the process after each stage.
Arizona Criminal Justice Information System (ACJIS) Terminal Operator Certification must be obtained within 6 months of hire and must be maintained throughout employment in this position.
Candidates selected for hire must successfully pass the following:
- An extensive background investigation, including local, state and national criminal and fingerprint checks
- Basic Physical
- Non-National Institute on Drug Abuse (NIDA) drug test
- 30-lb Lift Test
Position Summary
The Support Specialist position at the City of Tucson’s Police Department performs various administrative tasks related to law enforcement operations. This position supports law enforcement activities by providing non-emergency public service.
Work is performed under the supervision of department leadership in area of assignment. This position does not supervise.
Duties and Responsibilities
Provides customer service by answering phones, recording and entering information into a computer, responding to requests for information, gathering details for police reports, and referring callers to appropriate agencies and resources.
Utilizes various databases and software to analyze crime programs within the division, providing data driven insights to support strategic review and planning.
Maintains and updates police division information related to officer safety, criminal activity, and crime trends and patterns for tracking and reporting purposes.
Gathers and analyzes department statistics and crime trends for crime prevention efforts, deployment of departmental resources and public dissemination.
Coordinates the marketing and release of information regarding department events, outreach, and programs through internal teams and external partners.
Assists with case file management, including reviewing retention cycles and purging processes.
Performs all other duties and tasks as assigned.
Working Conditions
Mostly office environment.
All duties and responsibilities listed are subject to change.
MINIMUM QUALIFICATIONS
Education
High school diploma or equivalentExperience
Five (5) years of relevant experienceEquivalency
Any combination of relevant education and experience may be substituted on a year-for-year basis.
License/Certifications
Preferred Qualifications
Experience in Law EnforcementPOSITION DETAILS
Job Profile
J6215 - Support Specialist (Non-Perm)View full job profile including classification specifications and physical demands at https://www.tucsonaz.gov/Departments/Human-Resources/Tucson-Talent.
Compensation Grade
G1022Hourly Range
$19.97 - 29.95 USDThe City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.
Fair Labor Standards Act (FLSA)
Non-ExemptPosition Type
ContractorTime Type
Part timeDepartment
Police DepartmentDepartment Link
https://www.tucsonaz.gov/Departments/PoliceBackground Check
This position has been designated to require a criminal background check. The City of Tucson is a Second Chance Employer.
ABOUT US
Benefits
The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings. With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours. You can learn more about our benefits at https://www.tucsonaz.gov/Departments/Human-Resources/Employee-Benefit-Snapshot.
Citizenship
The City of Tucson employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. The City of Tucson does not offer visa sponsorship.
The City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer
The city does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status. If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD).
ADA Accessibility Compliant Form
The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at EmployeeLeaves@tucsonaz.gov.
Recruiter Name
Randy EsslingerRecruiter Email
tpd_hr@tucsonaz.govFor general Human Resources questions please contact 520-837-4190.
Benefits:
Pension Plan, Health Insurance, Vacation & Paid Time OffSalary : $20 - $30