What are the responsibilities and job description for the POLICE RECORDS TECHNICIAN position at City of Torrance?
Description
WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT
IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION.
____________________________________________________________
The City of Torrance invites your interest in the position of Police Records Technician!
The Department
The Torrance Police Department has been proudly serving the community of Torrance for over 100 years, and currently employs 227 sworn police officers and 128 civilian staff. The staff in the Torrance Police Department Records Division work in a fast-paced environment assisting citizens of the community, other law enforcement agencies, and other City departments.
The Division
The Records Division is a service support unit within the Services Bureau. Division staffing consists of a Records Manager, two Records Supervisors, and seventeen Police Records Technicians. The Records Division operates on a round-the-clock basis, performing numerous tasks aiding our department, other law enforcement agencies, and the general public to gain access to necessary records. Part of our responsibilities includes interpreting federal and state laws, as well as departmental policy in determining the release and retrieval of confidential criminal information.
The Position
The Torrance Police Department is seeking competent, enthusiastic team players to fill immediate vacancies in its Records Division. Police Records Technicians perform specialized clerical duties in the preparation and maintenance of a wide variety of police records, reports, and materials, including arrest reports, warrants, citations, crime and traffic reports, and vehicle storage and impound forms. These individuals ensure that records release and dissemination is handled in accordance with all applicable laws and regulations; accept subpoenas for service; and respond to public information inquiries relating to crime, arrest and traffic reports. The staff in the Torrance Police Department Records Division work in a fast-paced environment. Exceptional time management and organizational skills are essential, as the Police Records Technician must be able to multi-task and adapt quickly to change.
For a Detailed Job Description, Click Here.
Hours: Police Records Technicians must be available to work four, 10-hour shifts per week on a rotating basis, including weekends and holidays. Shift hours are 7 a.m. to 5 p.m. (Day Shift), 12 p.m. (Noon) to 10 p.m. (Swing Shift), and 9 p.m. to 7 a.m. (Graveyard Shift).
Shift Differentials: In addition to base pay, Police Record Technicians will receive 5% for swing shift and 7.5% for graveyard shift.
Eligible Police Records Technicians assigned to a rotating shift receive a $0.35/hour premium. Assignment pay in the Records Division receives a $0.40/hour premium.
QUALIFICATION GUIDELINES
Education And Experience
Any combination of education and experience that provides the knowledge and skills required is qualifying. A typical way to obtain the knowledge and skills would be:
Graduation from high school or possession of a GED Certificate. One (1) year of experience in public contact work. Experience performing the accurate input of data or performing clerical or administrative support is highly desirable.
Ideal Candidate
Successful Candidates Will Possess The Following
Interested candidates must submit an online application and supplemental questionnaire at www.TorranceCA.Gov/Jobs.
Application submissions will be accepted on a continuous basis until the position is filled.
First review of the applications will be those received by Monday, November 10, 2025. If a sufficient number of qualified applications are received by the first review date, there is a possibility that the recruitment may close at that time.
Only Those Candidates Who Best Meet The City And Department's Needs Will Be Invited To Participate In The Examination Process Which Will Consist Of The Following Components
Exam Component Exam Weight Tentative Date
Written Exam 60% Monday, November 17, 2025
Performance Exam Qualifying TBD
Oral Interview 40% TBD
The tentative test dates will be based on a sufficient number of qualified applications received by the first review date. If a sufficient number of applications are not received by the first review date, there is the possibility that the test date may change to a later date.
SPECIAL NOTES
Visit www.TorranceCA.Gov to find out more information about our community.
Applicants with disabilities who require special testing arrangements must contact Human Resources. If you have a disability for which you require an accommodation, please contact us at (310) 618-2915 prior to the test date. For further information, click here.
Candidates must pass each component of the exam process, as well as a thorough background investigation to be considered for hire. The background investigation will include job and personal references, arrest records, credit history, use of controlled substances, medical evaluations, and a polygraph.
The provisions of this announcement do not constitute an expressed or implied contract and any provisions contained in this announcement may be modified or revoked without notice.
City of Torrance Inclusion Statement
The City of Torrance is a welcoming and culturally-rich community. As a pillar of public service, we strive to be an employer of choice by attracting and retaining a talented workforce where people of diverse backgrounds, cultures, religions, and lifestyles are valued. Our mission is to create an inclusive environment where our staff are empowered to perform at their highest level and contribute towards making a positive impact.
The City is an equal opportunity employer and works towards building collaborative teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. Come join us to help cultivate a workplace that welcomes and celebrates the diversity of our employees!
The City of Torrance offers a range of benefit programs for employees and their eligible dependents. Benefits may include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefits amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
To view the current benefits for Torrance City Employees Association bargaining unit, visit:: https://www.torranceca.gov/our-city/human-resources/salary-resolutions#
For additional information about the City's benefits, visit: https://www.torranceca.gov/government/human-resources/employee-services.
RETIREMENT BENEFITS – The City contracts with the California Public Employees Retirement System (CalPERS) to provide retirement benefits. Retirement formula is based on appointment date and membership status with CalPERS.
01
The following supplemental questions will be used to evaluate your qualifications for the position for which you are applying. Resumes are encouraged but will NOT be used in lieu of the application or supplemental questions. Please read each question carefully and provide a thorough and complete response. Do NOT state "see resume" or "see application" to respond to any of the following questions. Failure to respond to all questions will be considered an incomplete application and may not be considered for further processing. Do you understand the foregoing?
I UNDERSTAND that I am required to describe IN DETAIL my qualifying experience in the Work Experience Section of my application. In addition to including my qualifying experience, I UNDERSTAND that I should list ALL JOBS, regardless of duration, including part-time jobs, military service and any volunteer experience during my entire work history. I UNDERSTAND that when providing my work history, ALL DATES should be UPDATED, starting with my most recent job. I UNDERSTAND that answers that I provide to the supplemental questions should be reflected in the Work Experience Section of my application. I UNDERSTAND that if I am currently employed by the City of Torrance, I MUST provide my appropriate job classification/title and provide a description of my duties in the Work Experience Section of my application. I have read these statements in their entirety and understand them completely and to their fullest.
Indicate your highest level of education.
How much full-time work experience do you have assisting and/or working with the public?
How much full-time work experience do you have performing clerical or administrative support?
How much full-time work experience do you have performing data entry?
How many years of experience do you possess working in a law enforcement or judicial agency? This includes working in a court, law office, or criminal justice system.
Are you willing and available to work all rotating shifts, including Saturdays, Sundays, and holidays?
Are you willing and available to work 7 a.m. to 5 p.m. (Day Shift)?
Are you willing and available to work 12 p.m. (Noon) to 10 p.m. (Swing Shift)?
Are you willing and available to work 9 p.m. to 7 a.m. (Graveyard Shift)?
WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT
IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION.
____________________________________________________________
The City of Torrance invites your interest in the position of Police Records Technician!
The Department
The Torrance Police Department has been proudly serving the community of Torrance for over 100 years, and currently employs 227 sworn police officers and 128 civilian staff. The staff in the Torrance Police Department Records Division work in a fast-paced environment assisting citizens of the community, other law enforcement agencies, and other City departments.
The Division
The Records Division is a service support unit within the Services Bureau. Division staffing consists of a Records Manager, two Records Supervisors, and seventeen Police Records Technicians. The Records Division operates on a round-the-clock basis, performing numerous tasks aiding our department, other law enforcement agencies, and the general public to gain access to necessary records. Part of our responsibilities includes interpreting federal and state laws, as well as departmental policy in determining the release and retrieval of confidential criminal information.
The Position
The Torrance Police Department is seeking competent, enthusiastic team players to fill immediate vacancies in its Records Division. Police Records Technicians perform specialized clerical duties in the preparation and maintenance of a wide variety of police records, reports, and materials, including arrest reports, warrants, citations, crime and traffic reports, and vehicle storage and impound forms. These individuals ensure that records release and dissemination is handled in accordance with all applicable laws and regulations; accept subpoenas for service; and respond to public information inquiries relating to crime, arrest and traffic reports. The staff in the Torrance Police Department Records Division work in a fast-paced environment. Exceptional time management and organizational skills are essential, as the Police Records Technician must be able to multi-task and adapt quickly to change.
For a Detailed Job Description, Click Here.
Hours: Police Records Technicians must be available to work four, 10-hour shifts per week on a rotating basis, including weekends and holidays. Shift hours are 7 a.m. to 5 p.m. (Day Shift), 12 p.m. (Noon) to 10 p.m. (Swing Shift), and 9 p.m. to 7 a.m. (Graveyard Shift).
Shift Differentials: In addition to base pay, Police Record Technicians will receive 5% for swing shift and 7.5% for graveyard shift.
Eligible Police Records Technicians assigned to a rotating shift receive a $0.35/hour premium. Assignment pay in the Records Division receives a $0.40/hour premium.
QUALIFICATION GUIDELINES
Education And Experience
Any combination of education and experience that provides the knowledge and skills required is qualifying. A typical way to obtain the knowledge and skills would be:
Graduation from high school or possession of a GED Certificate. One (1) year of experience in public contact work. Experience performing the accurate input of data or performing clerical or administrative support is highly desirable.
Ideal Candidate
Successful Candidates Will Possess The Following
- Experience performing the accurate input of data, or performing clerical or administrative support;
- Knowledge of proper telephone and front counter etiquette and ability to communicate effectively and professionally with members of the public;
- Ability to understand and adhere to rules pertaining to the confidentiality of law enforcement;
- Effective time management and organization skills;
- Be a self-starter with the ability to work independently in a fast-paced work environment;
- Ability to quickly adjust work priorities to meet changing demands;
- Ability to complete tasks and meet deadlines in a timely manner with minimal supervision;
- Effective oral, written, and interpersonal communication skills;
- Willingness to work with potentially gruesome and disturbing images and content.
Interested candidates must submit an online application and supplemental questionnaire at www.TorranceCA.Gov/Jobs.
Application submissions will be accepted on a continuous basis until the position is filled.
First review of the applications will be those received by Monday, November 10, 2025. If a sufficient number of qualified applications are received by the first review date, there is a possibility that the recruitment may close at that time.
Only Those Candidates Who Best Meet The City And Department's Needs Will Be Invited To Participate In The Examination Process Which Will Consist Of The Following Components
Exam Component Exam Weight Tentative Date
Written Exam 60% Monday, November 17, 2025
Performance Exam Qualifying TBD
Oral Interview 40% TBD
The tentative test dates will be based on a sufficient number of qualified applications received by the first review date. If a sufficient number of applications are not received by the first review date, there is the possibility that the test date may change to a later date.
SPECIAL NOTES
Visit www.TorranceCA.Gov to find out more information about our community.
Applicants with disabilities who require special testing arrangements must contact Human Resources. If you have a disability for which you require an accommodation, please contact us at (310) 618-2915 prior to the test date. For further information, click here.
Candidates must pass each component of the exam process, as well as a thorough background investigation to be considered for hire. The background investigation will include job and personal references, arrest records, credit history, use of controlled substances, medical evaluations, and a polygraph.
The provisions of this announcement do not constitute an expressed or implied contract and any provisions contained in this announcement may be modified or revoked without notice.
City of Torrance Inclusion Statement
The City of Torrance is a welcoming and culturally-rich community. As a pillar of public service, we strive to be an employer of choice by attracting and retaining a talented workforce where people of diverse backgrounds, cultures, religions, and lifestyles are valued. Our mission is to create an inclusive environment where our staff are empowered to perform at their highest level and contribute towards making a positive impact.
The City is an equal opportunity employer and works towards building collaborative teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. Come join us to help cultivate a workplace that welcomes and celebrates the diversity of our employees!
The City of Torrance offers a range of benefit programs for employees and their eligible dependents. Benefits may include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefits amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
To view the current benefits for Torrance City Employees Association bargaining unit, visit:: https://www.torranceca.gov/our-city/human-resources/salary-resolutions#
For additional information about the City's benefits, visit: https://www.torranceca.gov/government/human-resources/employee-services.
RETIREMENT BENEFITS – The City contracts with the California Public Employees Retirement System (CalPERS) to provide retirement benefits. Retirement formula is based on appointment date and membership status with CalPERS.
01
The following supplemental questions will be used to evaluate your qualifications for the position for which you are applying. Resumes are encouraged but will NOT be used in lieu of the application or supplemental questions. Please read each question carefully and provide a thorough and complete response. Do NOT state "see resume" or "see application" to respond to any of the following questions. Failure to respond to all questions will be considered an incomplete application and may not be considered for further processing. Do you understand the foregoing?
- Yes
- No
I UNDERSTAND that I am required to describe IN DETAIL my qualifying experience in the Work Experience Section of my application. In addition to including my qualifying experience, I UNDERSTAND that I should list ALL JOBS, regardless of duration, including part-time jobs, military service and any volunteer experience during my entire work history. I UNDERSTAND that when providing my work history, ALL DATES should be UPDATED, starting with my most recent job. I UNDERSTAND that answers that I provide to the supplemental questions should be reflected in the Work Experience Section of my application. I UNDERSTAND that if I am currently employed by the City of Torrance, I MUST provide my appropriate job classification/title and provide a description of my duties in the Work Experience Section of my application. I have read these statements in their entirety and understand them completely and to their fullest.
- Yes
- No
Indicate your highest level of education.
- High School Diploma or GED
- Some College Coursework
- Associate's Degree
- Bachelor's Degree
- Master's Degree or above
How much full-time work experience do you have assisting and/or working with the public?
- None
- Less than one year
- More than one year, but less than two years
- More than two years, but less than three years
- More than three years
How much full-time work experience do you have performing clerical or administrative support?
- None
- Less than one year
- More than one year, but less than two years
- More than two years, but less than three years
- More than three years
How much full-time work experience do you have performing data entry?
- None
- Less than one year
- More than one year, but less than two years
- More than two years, but less than three years
- More than three years
How many years of experience do you possess working in a law enforcement or judicial agency? This includes working in a court, law office, or criminal justice system.
- None
- Less than one year
- More than one year, but less than two years
- More than two years, but less than three years
- More than three years
Are you willing and available to work all rotating shifts, including Saturdays, Sundays, and holidays?
- Yes
- No
Are you willing and available to work 7 a.m. to 5 p.m. (Day Shift)?
- Yes
- No
Are you willing and available to work 12 p.m. (Noon) to 10 p.m. (Swing Shift)?
- Yes
- No
Are you willing and available to work 9 p.m. to 7 a.m. (Graveyard Shift)?
- Yes
- No
- Required Question