What are the responsibilities and job description for the PART-TIME SERVICE SPECIALIST position at City of Three Rivers?
Position Summary
The City of Three Rivers is seeking customer-focused and detail-oriented applicants for a Part-Time Service Specialist position at the Three Rivers Public Library. This role is essential to daily library operations and provides direct service to the public.
The Service Specialist performs a variety of clerical and customer service duties, including circulation services, assisting patrons, and supporting general library operations.
Essential Duties and Responsibilities
- Check in and check out library materials and equipment
- Provide basic reference, reader’s advisory, and directional assistance to patrons
- Assist with issuing and updating library cards
- Process overdue notices and hold shelf notifications
- Support interlibrary loan requests
- Organize new materials and displays
- Complete daily statistics and documentation
- Answer phones and assist with renewals
- Perform photocopying and other clerical tasks
- Assist in maintaining a clean, safe, and welcoming library environment, including shared responsibility for general cleaning tasks such as restrooms and public spaces
- Maintain a welcoming and helpful environment for all library users
- Perform other duties as assigned
Minimum Qualifications (Required at Time of Hire)
- High school diploma or GED
- Valid Michigan Driver’s License
- Strong customer service and communication skills
- Basic Computer Efficiency
Preferred Qualifications
- Prior library or customer service experience
- Strong computer and typing skills
- Associate degree or higher
Schedule and Hours
- Up to 26.5 hours per week (including evenings and weekends)
- Typical schedule:
- Monday: OFF
- Tuesday: 3:45-7:45 PM
- Wednesday 9:45-5:45 PM (Team meeting weeks 10-6)
- Thursday: OFF
- Friday: 9:45 PM – 5:45 PM
- Saturday: 9:45 AM – 4:15 PM
- (Schedule subject to change based on library needs)
Work Environment
- This position works primarily at the circulation desk and requires frequent interaction with the public, multi-tasking, and the ability to handle interruptions in a fast-paced environment.
Compensation and Benefits
- Union position (Teamsters Local 214, Library Unit)
- Starting annual salary:
- Starting wage: $15.40/hour
Salary : $15