What are the responsibilities and job description for the Utility Billing Supervisor (Intradepartmental) position at City of Thibodaux, Louisiana?
Eligibility: The Utility Billing Supervisor position is open exclusively to current employees of the City of Thibodaux's Finance Department. Application Deadline: Eligible Finance Department employees may submit applications until Friday, June 5, 2026, at 12:00 p.m. (noon). Late applications will not be accepted.
The purpose of this position is to supervise the utility billing office, maintain utility accounts, perform regular billings, and prepare budget and audit information. This is accomplished by overseeing and reviewing utility data; ensuring that all utility records are kept up properly; supervising utility projects; following schedules; submitting work request slips; processing work orders; handling customer complaints and resolving issues; making account adjustments;
perform utility billings and post penalties; writing off accounts; keeping up-to-date with billing
guidelines and policies; and submitting reports and statistics; set up, maintain, and/or remove
ACH bank drafts on utility accounts and bank site Other duties include assisting other
employees; communicating schedules; ensuring staff maintains computers and other equipment;
reviewing employee time sheets; submits department payroll and other reports; maintains backup
tapes; printing tax bills and labels; and providing information to departments and the public.
Please click here for Job Description: Utility Billing Supervisor
Job Requirements:
Education:
Work requires knowledge necessary to understand basic operational,
technical, or office processes. Level of knowledge equivalent to four years of
high school or equivalency.
Minimum Experience:
Under and including one year. One year more of experience is preferred.
Other requirements:
Include a valid driver's license and able to pass a civil service test.
City of Thibodaux:
Only qualified applicants will be contacted by email with the date, time and location of the civil service testing. Please monitor your inbox and spam for a response from the City of Thibodaux to qualified applicants.