What are the responsibilities and job description for the Police Dispatcher position at CITY OF TAKOMA PARK?
The City of Takoma Park is looking for a reliable Police Dispatcher for the Police Department's Administrative Services Division. The Police Department is full-service and committed to providing the highest quality of police services by promoting a diverse and respectful environment. Under general supervision, the incumbent will provide prompt and accurate dispatching of police units; receive and disseminate emergency and non-emergency calls for service from citizens on the telephone; and enter and maintain records in computer system. This position may be scheduled to work a full-time, flexible, alternating schedule with shifts of 10 - 12 hours. Applicants are required to successfully pass a written exam and thorough background investigation.
Typical duties include but are not limited to:
- Answering emergency and non-emergency calls from the public; determines the nature of the call; determines action required to handle call appropriately;
- Dispatching the appropriate equipment and personnel to the scene;
- Maintaining awareness of officer's location in order to dispatch calls appropriately, efficiently, and provide for officer safety;
- Entering and maintaining records into computer system;
- Monitoring equipment for functional performance;
- Checking for wants and warrants on suspects, runaways, and stolen vehicles utilizing the computer systems;
- Serving as receptionist and assists callers with non-emergency situations, such as giving office hours and directions to various agencies;
- Performing all other related duties as assigned.
Study Materials:
- Study materials are recommended, but not required in order to take the written exam.
- Visit Criticall911.com for test preparation materials and practice tests.
The entry level starting hourly rate for Dispatcher 1, with no previous experience, is $29.23 to $34.43 per hour. The starting hourly rate for Dispatcher 2 candidates (two or more years of experience) is $30.69 to $36.16 per hour. Pay will be offered at a level consistent with the knowledge, skills, and abilities of the candidate.
Salary : $29 - $34