What are the responsibilities and job description for the LIBRARY ASSISTANT position at City of Surprise?
Summary
Incumbents are responsible for entry-level clerical library work. Â They are often the first face patrons see when they enter the library. Â They are responsible for making sure the patrons receive phenomenal customer service. Â They familiarize the patrons with all the various library services, issue and renew library cards, place items on hold, process new library items, deliver curbside items and answer general phone calls.
EDUCATION And/or EXPERIENCE
High School Diploma or GED and one (1) year of customer service or clerical experience. Â Additional education cannot be substituted for experience.
CERTIFICATIONS, LICENSES, REGISTRATIONS
None
SELECTION PROCESS
Applicants whose education, training, and experience most closely meet the needs of the position may be invited to participate in a selection process to include a panel interview.
Successful candidates will receive a post-offer, pre-employment background screening to include:
The City of Surprise is an EEO/ADA reasonable accommodation employer.
Incumbents are responsible for entry-level clerical library work. Â They are often the first face patrons see when they enter the library. Â They are responsible for making sure the patrons receive phenomenal customer service. Â They familiarize the patrons with all the various library services, issue and renew library cards, place items on hold, process new library items, deliver curbside items and answer general phone calls.
EDUCATION And/or EXPERIENCE
High School Diploma or GED and one (1) year of customer service or clerical experience. Â Additional education cannot be substituted for experience.
CERTIFICATIONS, LICENSES, REGISTRATIONS
None
SELECTION PROCESS
Applicants whose education, training, and experience most closely meet the needs of the position may be invited to participate in a selection process to include a panel interview.
Successful candidates will receive a post-offer, pre-employment background screening to include:
- Criminal Background Screening
- Education & Experience Verification
- E-Verify
- Fingerprinting
The City of Surprise is an EEO/ADA reasonable accommodation employer.
