What are the responsibilities and job description for the BUSINESS ANALYST (Police) position at City of Surprise, AZ?
The Business Analyst position is essential to strengthening operational readiness, accountability, and resource stewardship within the Surprise Police Department and in support of the Surprise Fire Department. This role is dedicated specifically to logistics, inventory management, and fleet-related systems, ensuring that critical equipment, assets, and vehicles are effectively tracked, maintained, and strategically managed throughout their lifecycle.
As the department’s operational footprint, specialized equipment, and fleet assets continue to grow, the complexity of inventory tracking, asset management, replacement planning, and vendor coordination has increased significantly. A dedicated Business Analyst is necessary to evaluate workflows, standardize processes, improve system utilization, and ensure logistics-related software platforms accurately support operational demands.
This position will collaborate closely with sworn, uniformed, and civilian staff to document business requirements, monitor system performance, and design reporting tools that provide accurate, actionable data regarding equipment status, inventory levels, asset allocation, maintenance cycles, and fleet readiness. The role also strengthens vendor oversight, ensures compliance with City IT and procurement standards, and improves long-term forecasting and budget planning through reliable data analysis.
**Interviews will be held on May 5, 2026 for selected candidates**
SUMMARY
Incumbent will utilize knowledge of business analysis principles and process requirements to identify, analyze, acquire, implement and support software applications or hardware to enhance department operational effectiveness. Incumbent also should have a thorough understanding of all department functions to perform business process analysis, develop application documentation and work plans, manage vendor relationships, ensuring adherence to enterprise IT standards, policies and procedures. Incumbent supports multiple systems and platforms, including but not limited to, inventory tracking software, asset management tools, reporting systems, and operational databases.
EDUCATION and/or EXPERIENCE
Bachelor's Degree, and three years of related information technology experience in assigned area; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed in the job description. Additional education cannot be substituted for experience.
CERTIFICATIONS, LICENSES, REGISTRATIONS
None
SELECTION PROCESS
Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include panel interviews.
Successful candidates will receive a post-offer, pre-employment background screening to include:
- Fingerprinting
- Criminal Background screening
- Polygraph Examination
- Drug Screen
- Education and Experience Verification
- E-Verify
The City of Surprise is an EEO/ADA reasonable accommodation employer
The City of Surprise offers a broad range of inclusive employee benefits to help employees in their work and personal lives. We are committed to a total rewards strategy that provides our employees with competitive compensation, generous benefits, and an environment that supports a healthy work/life balance for our diverse workforce. Our comprehensive benefits package includes health coverage, retirement, and a variety of work/life programs, including generous paid time off and twelve holidays. For additional benefit information,