What are the responsibilities and job description for the PROGRAM SPECIALIST - OFFICE TECHNICIAN position at City of Stockton?
DEFINITION
PART-TIME OPPORTUNITY
FLSA STATUS: Non-Exempt
TENTATIVE EXAMINATION DATE: To Be Determined
The current vacancy exists in the City of Stockton Police Department. Under general supervision, performs technical administrative work of considerable difficulty and complexity; coordinates and supports a variety of complex office activities related to administration and performs related office work as assigned.
Incumbents in this position are included in the Civil Service system, in a "for cause" employment status, and are represented by the Stockton City Employees' Association. (Classified/Represented)
Prior to appointment, eligible candidates will be required to submit to and successfully pass a background investigation, which will include fingerprinting.
Under general supervision, performs technical administrative work of considerable difficulty and complexity; coordinates and supports a variety of complex office activities related to administration, human resources, payroll, compensation, and/or information technology; may lead or supervise subordinate clerical/technical staff as assigned; and performs related work as assigned.
CLASS CHARACTERISTICS
This is a single level classification that may be assigned to various departments. Incumbents perform a varied range of technical administrative duties, conduct broad office functions requiring advanced knowledge, and utilize specialized procedures within established policies. Receives assignments from upper management and may lead or supervise the work activities of other office support staff.
PRINCIPAL DUTIES (Illustrative Only)
- Organizes a wide range of administrative office operations with substantial independent responsibility for multiple departmental programs and/or functions.
- Develops, implements, administers, and/or recommends policies and procedures relative to area of assignment; participates in the development and implementation of systems used to improve the efficiency and effectiveness of assigned departmental operations.
- Coordinates the clerical/technical aspects of budget administration and/or the administration of various computerized systems and processes.
- Establishes, coordinates, and administers assigned City and/or departmental programs.
- Provides technical support to managers, supervisors, professionals, and other assigned departmental personnel.
- Maintains departmental calendars and monitors deadlines; coordinates and schedules meetings, appointments, seminars, and/or classes; books travel and transportation arrangements.
- Creates, prepares, disseminates, and maintains various types of departmental correspondence, memoranda, complex spreadsheets, financial/administrative reports, online applications, and/or other documentation; monitors data for accuracy and completeness.
- Researches, compiles, analyzes, and maintains specialized and complex information related to a wide range of departmental operations.
- Reviews and processes financial, administrative, statistical and/or other data to support highly specialized office functions including payroll.
- Develops, updates, maintains, and monitors departmental records, logs, filing/tracking systems, databases, and/or websites.
- Researches difficult and complex issues; applies external laws, regulations, ordinances, and policies as they relate to assigned responsibilities; provides related recommendations.
- Obtains in-depth and/or difficult information from management personnel, staff, and others.
- Interprets and explains complex and highly specialized information to City employees, management personnel, outside agencies, and others regarding departmental and/or City policies, procedures, office operations, rules, and regulations.
- Provides customer service; identifies and seeks to meet customer needs; maintains tact and diplomacy; utilizes sound judgment regarding confidential/sensitive matters.
- Serves as a liaison and coordinates departmental activities with other City departments and outside agencies.
- Attends and participates in a variety of meetings; represents the City in meetings with vendors, outside agencies, and/or the general public as assigned.
- May lead or supervise the work activities of clerical/technical staff as assigned.
QUALIFICATIONS
Education/Experience:
Possession of an Associate's degree or completion of sixty semester units or ninety quarter units from an accredited two-year college or university AND three (3) years of progressively responsible clerical or office administrative experience with one (1) year equivalent to the City's class of Office Specialist. Additional clerical or office administrative experience may substitute for the required education on a year-for-year basis.
Other Requirements:
Specified positions may require possession of a valid California Class "C" Driver License.
Knowledge of:
- Advanced office principles, practices, and procedures.
- Records management principles, standards, and systems.
- Methods and techniques for conducting complex administrative research.
- Fundamental analytical principles and processes.
- Various types of complex correspondence and report formats.
- Departmental operations relative to area of assignment.
- Coordinating and performing a variety of technical administrative functions.
- Providing administrative/staff support to management and/or other assigned personnel.
- Developing and implementing departmental policies, policies, and systems.
- Researching, interpreting, and applying complex laws, regulations, policies, and procedures.
- Preparing, updating, and maintaining departmental records, reports, systems, and databases.
- Establishing and maintaining cooperative working relationships with other staff, City departments, outside agencies, and the general public.
The Examination:
Applicants who qualify in terms of relevant work experience and education, that best fit the needs of the City, will be invited to participate in the examination process. The examination process may include a written, oral or practical examination weighted 100%. However, the City reserves the right to utilize alternative testing methods if deemed necessary. Candidates must receive a minimum passing score of 70%, as determined by the relative performance of all candidates in all portions of the examination. In the event of identical ratings, candidates' names will be arranged in order of application date/time, and, if the same, then arranged alphabetically.
ALL APPLICATIONS AND SUPPLEMENTAL QUESTIONS MUST BE COMPLETED FULLY AND SUBMITTED ON AN OFFICIAL CITY OF STOCKTON APPLICATION FORM. (DO NOT STATE "REFER TO RESUME" ON YOUR APPLICATION OR SUPPLEMENTAL QUESTIONNAIRE.) INCOMPLETE APPLICATIONS AND SUPPLEMENTALS WILL BE REJECTED AND CANNOT BE REVISED AFTER SUBMITTAL ON OR BEFORE THE FINAL FILING DATE. POSTMARKS, FACSIMILES, AND PHOTOCOPIES OF THE CITY'S EMPLOYMENT APPLICATION WILL NOT BE ACCEPTED. RESUMES ARE WELCOMED BUT SHOULD BE SUBMITTED AS ADDITIONAL INFORMATION ONLY.
The information in this announcement concerning the terms and conditions of employment does not constitute either an express or implied contract, and these provisions are subject to change.
NOTE:
- After on-line submittal, immediate notification will appear on your screen indicating your application has been received. Please print this notice as proof of filing.
- Notices and correspondence will be sent via email only. No paper notices will be mailed to applicants. It is the applicant's responsibility to ensure a correct email address is provided and that correspondence is received.
- NeoGov.com: You will receive correspondence via the email address you placed on your application. Some e-mail accounts have been known to place these e-mails in the spam/junk file. Please check your e-mail folders or accept e-mails ending with neogov.com.
In accordance with California Government Code section 3100, et., seq., all City of Stockton employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath.
