What are the responsibilities and job description for the Library Principal Clerk, Branch position at City of Springfield, MA?
Position Purpose/Summary
Essential Functions
- Interacts with patrons while promoting satisfaction in checking out library materials and information.
- Implements policies and procedures for the circulation desk.
- Answers calls that pertain to circulation issues along with checking the shelves missing items.
- Plans and assigns tasks related to clerical and training procedures. Updates staff on new circulation procedures.
- Prepares monthly statistics for Branch Manager.
- Ability to work nights and weekends.
- Performs other related duties as assigned.
Knowledge, Skills, and Abilities
- Ability to interact successfully with staff and the public.
- Ability to understand and follow oral and written instructions.
- Knowledge of public library policy, services, practices, plans and problems.
- Ability to work occasional nights and weekends.
Education and Experience
- High school diploma or equivalent.
- Two years of experience in libraries related to library policies and procedures, computer use, and customer service.
NOTICE: The following benefits are contingent upon hours worked and bargaining vs. non-bargaining agreements.
Medical/Dental/ Vision
75% City Subsidized
All health insurance plans include Dental and Vision
Retirement
Available to employees working 20 hours per week
Paid Vacation
Bargaining unit positions are subject to contractual obligations.
Paid Holidays
All City employees receive 11 paid holidays per year.
Paid Sick Time
Full time employees are immediately eligible to begin accruing 1 1/4 days per month which can be taken after 6 months of service. Unused sick days can be rolled over to subsequent calendar years. Supplemental Long Term and Short disability coverage is available to employees at the employee cost.
Paid Personal Days
Use up to 3 of your accrued sick days as Personal days. Personal days cannot be rolled over into the next calendar year.
Family Medical Leave Act (FMLA)
A means for eligible employees to balance work and family responsibilities by taking unpaid leave for authorized reasons.
Training
On the job and instructor led courses available
Employee Assistance Program
Free, confidential and personal assistance to employees and their families to resolve issues that affect their personal lives as well as job performance.
Direct Deposit
Easy, convenient, and free!