Demo

Council Manager

City of Springfield, MA
Springfield, MA Full Time
POSTED ON 9/22/2025
AVAILABLE BEFORE 11/22/2025

Position Purpose/Summary

Responsible for daily oversight and management of the City Council Office. Work involves responsibility for training and supervising all City Council employees and assisting the staff with daily operations of the City Council department, managing office functions, providing exceptional customer service in a liaison role between the City, Council and the department. Work is performed with considerable independence under the direction of the City Clerk with reviews through observation, reports and conferences. Supervision is exercised over other employees.

Essential Functions

  • Makes hiring, promotion, termination, and disciplinary recommendations to the City Clerk.
  • Coordinates staff meetings and trainings as needed by the department. Ensures all departmental and City policies are being followed.
  • Administers the personnel rules at the department level.
  • Responds to public inquiries, complaints, and requests regarding the City Council Office. Provides information to the public regarding departmental services.
  • Responsible for the preparation and distribution of agenda of meetings of City Council, attends meetings and assists the City Clerk in taking minutes.
  • Oversees the preparation of minutes of meetings of the City Council and of the initiating papers for any action taken by the City Council, including indexing, reproducing, and distributing certified copies of the City Council decisions.
  • Acts as liaison for the Council and/or individual Councilors to municipal department’s for various informational reasons.
  • Researches pertinent pending legislation in the State Legislature.
  • Acts for the City Clerk at Council meetings as requested by the City Clerk.
  • Informs councilors of all pertinent activities, affairs and information relative to their areas of concern.
  • Assists in the preparation and administration of the department’s fiscal budget.
  • Coordinates processing of department payroll, accounts payable, and other clerical procedures pertinent to the department.
  • Prepares and submits all department’s requisitions.
  • Maintains department records and ensures all filing is up to date and properly recorded.
  • Anticipates and orders needed office supplies.
  • Performs related work as required.

Knowledge, Skills, and Abilities

  • Extensive knowledge of Council programs, functions, operations, policies and procedures with respect to work performed.
  • Thorough knowledge of rules, regulations, laws and ordinances governing the work performed.
  • Considerable knowledge of the principles and practices of modern office management and supervision.
  • Considerable knowledge of the organization, programs, functions and interrelationships of the various municipal departments.
  • Working knowledge of the administrative analysis, research and preparation of administrative reports.
  • Ability to carry out general and special studies and assignments requiring the organization of material and development of work methods in areas where no standardized procedures exist.
  • Ability to interpret Council policies, rules, regulations and the law(s) under which it operates, to subordinates and the general public.
  • Ability to express oneself clearly and concisely, orally and in writing.

Education and Experience

  • Bachelors’ degree in public administration or related field AND seven (7) years of progressively responsible supervisory and administrative experience: OR any equivalent combination of eleven (11) years.


NOTICE: The following benefits are contingent upon hours worked and bargaining vs. non-bargaining agreements.

Medical/Dental/ Vision
75% City Subsidized
All health insurance plans include Dental and Vision

Retirement
Available to employees working 20 hours per week

Paid Vacation
Earned vacation time can be taken after 6 months of service. Earned time is accrued.

Paid Holidays
All City employees receive 11 paid holidays per year.

Paid Sick Time
Full time employees are immediately eligible to begin accruing 1 1/4 days per month which can be taken after 6 months of service. Supplemental Long Term and Short disability coverage is available to employees at the employee cost.

Paid Personal Days
Use up to 3 of your accrued sick days as Personal days. Personal days cannot be rolled over into the next calendar year.

Family Medical Leave Act (FMLA)
A means for eligible employees to balance work and family responsibilities by taking unpaid leave for authorized reasons.

Training
On the job and instructor led courses available

Employee Assistance Program
Free, confidential and personal assistance to employees and their families to resolve issues that affect their personal lives as well as job performance.

Direct Deposit
Easy, convenient, and free!

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Council Manager?

Sign up to receive alerts about other jobs on the Council Manager career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$101,333 - $137,845
Income Estimation: 
$132,083 - $187,477
Income Estimation: 
$34,926 - $43,220
Income Estimation: 
$39,896 - $49,868
Income Estimation: 
$39,896 - $49,868
Income Estimation: 
$46,059 - $58,088
Income Estimation: 
$46,059 - $58,088
Income Estimation: 
$60,511 - $79,447
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Council Manager jobs in the Springfield, MA area that may be a better fit.

Program Coordinator (Council on Aging)

Town of South Hadley, South Hadley, MA

Part-Time Instructor - Defensive Driving

National Safety Council, Springfield, MA

AI Assistant is available now!

Feel free to start your new journey!