What are the responsibilities and job description for the Police Communications and Records Manager position at City of South San Francisco?
The South San Francisco Police Department invites you to apply for the position of Police Communications and Records Manager. This is an excellent opportunity for an experienced, collaborative, and forward-thinking leader to manage its Police Communications Center and Records Unit. Applications will be accepted through April 2, 2026, or until 100 applications have been received whichever
About the South San Francisco Police Department
The SSFPD's philosophy is one of participative management, with a high degree of emphasis on training and education. We employ team and community-oriented policing and problem-solving concepts and recognizes the importance of staying contemporary with technological advances. The Department also acknowledges that the responsibility for public safety and the quality of life in our neighborhood is a responsibility shared with the whole community.
A new state-of-the-art Police Department building and 9-1-1 Communications Center has opened at 1 Chestnut Avenue. The new Police Building includes a large training room for defensive tactics, a dedicated indoor firearms range, and progressive construction incorporating the latest in Police Station design concepts. The communications center has the latest communications and dispatching technologies to provide improved service and response to South San Francisco residents.
The Ideal Candidate
The ideal Police Communications and Records Manager candidate brings strong supervisory experience in public safety communications and/or police records management, along with expertise in records compliance. They are skilled in leading teams, managing budgets, implementing system enhancements, and coordinating with staff, vendors, and allied agencies to maintain reliable and effective communications infrastructure. Successful candidates will demonstrate sound judgment, strong organizational and problem-solving abilities, and a proactive approach to process improvement and customer service. They communicate effectively with staff, City leadership, partner agencies, and the public, and lead with integrity, professionalism, and a commitment to operational excellence. Furthermore, the ideal candidate is a knowledgeable public safety professional who will provide steady leadership and support the delivery of responsive, high-quality emergency services to the community.
Minimum Qualifications
Any combination of experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be:
Experience: Five years of progressively more responsible police and fire emergency communications dispatcher experience and/or police records management experience, with two of those years as a supervisor and two years of experience related to emergency dispatching.
Training: Associate Degree from a community college or 60 college units with major course work in criminal justice, business or public administration or a closely related field. A Bachelor’s degree is highly desirable.
Licenses/Certifications: Possession of an appropriate, valid California driver’s license and a satisfactory driving record, which must be maintained as a condition of employment.
The salary range for this position is $151,403-$184,017, CalPERS pension and other excellent benefits.
To apply, visit https://www.calopps.org/south-san-francisco/job-20720383
Salary : $151,403 - $184,017