What are the responsibilities and job description for the IT IMPLEMENTATION MANAGER position at City of South Fulton?
GENERAL STATEMENT OF JOB
This classification will oversee technology projects' development, integration, and efficient deployment, ensuring they meet the city's business needs and cybersecurity standards. This role requires a blend of project management expertise , strategic coordination with internal and external stakeholders, and a commitment to understanding and enhancing citywide technological infrastructure and workflows.
Essential Functions
SPECIFIC DUTIES AND RESPONSIBILITIES
Knowledge, Skills, and Abilities :
This position classifies the physical exertion requirements as light physical effort in sedentary to light work, which may involve lifting, carrying, pushing, and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods at a keyboard or workstation. Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally. Essential functions are regularly performed without exposure to adverse environmental conditions.
This classification will oversee technology projects' development, integration, and efficient deployment, ensuring they meet the city's business needs and cybersecurity standards. This role requires a blend of project management expertise , strategic coordination with internal and external stakeholders, and a commitment to understanding and enhancing citywide technological infrastructure and workflows.
Essential Functions
SPECIFIC DUTIES AND RESPONSIBILITIES
- Engage in special projects, including new program research, budget analysis, and feasibility studies, contributing to the city's innovation and technology adoption strategies.
- Develop, troubleshoot, test, and document system and software connectivity integration processes, ensuring alignment with best practices and project goals.
- Lead technical discussions with external partners and collaborate with city stakeholders to translate business needs into detailed system integration requirements.
- Oversee the planning, execution, and delivery of projects, including developing timelines, facilitating user training, and ensuring projects are completed within budget and on time.
- Program and configure systems to support the city's technological infrastructure, including managing technical challenges and system installations.
- Coordinate interdepartmental and cross-agency activities, special events , and operational assessments, improving communication and operational efficiency across city departments and external agencies to complete assigned projects.
- Resolve procedural, operational, and other work-related organizational problems through identifying, coordinating, and implementing appropriate methods of communication, research and analysis, evaluation, and meetings.
- Collaborate with vendor project management teams to present comprehensive reports and conduct research to support recommendations to leadership.
- Exercise independent judgment and initiative in executing project tasks and continuously improving processes and systems.
- Performs other related duties as required .
- Bachelor's degree in Business , Management, Information Systems, or related fields.
- Five (5) years of relevant experience.
- PMP certification or CompTIA Project is a plus .
Knowledge, Skills, and Abilities :
- Project Management expertise .
- Experience working with municipal government.
- Knowledge of IT technology and emerging technologies related to project management, municipal ERP, and public safety.
- General knowledge of SQL and other database technologies.
- Ability to work with internal stakeholders and external vendors.
- Strong customer service and user support skills.
This position classifies the physical exertion requirements as light physical effort in sedentary to light work, which may involve lifting, carrying, pushing, and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods at a keyboard or workstation. Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally. Essential functions are regularly performed without exposure to adverse environmental conditions.