Operations Supervisor Water Treatment

SALARY: up to $70,121 annually

POSITION SUMMARY:

The Operations Supervisor oversees the daily operations of water treatment plants using groundwater, ensuring compliance with Safe Water Drinking Act standards. This role involves supervising bargaining staff, coordinating maintenance activities, and ensuring water safety through filtering, disinfecting, balancing chemistry, and testing for microorganisms. The position requires 24-hour on-call availability for emergencies and participation in an on-call rotation. Key responsibilities include implementing operational policies, managing resources, and fostering a collaborative work environment. The ideal candidate will demonstrate strong leadership, problem-solving abilities, and a commitment to safety and continuous improvement. This role demands professionalism, independent judgment, and effective collaboration with all levels within the division.

As a leader and employee of the City of South Bend, you are called upon to serve in a manner that supports Our Core Values: Excellence, Accountability, Innovation, Inclusion, and Empowerment as you carry out our primary employee expectations: Champion Values & Organizational Pride, Champion Operational Excellence, Make Sound Decisions, Embrace Coaching and Accountability, Communicate with Excellence, Value Diverse People and Perspectives, Embrace Personal Development, Exhibit a Positive Attitude and Own Your Health, Wellness & Safety

SCHEDULE: Monday-Friday, between 7AM-3:30PM. Hours may vary based on operational needs.

SUPERVISION EXERCISED:

• Direct Reports - Bargaining Staff and Summer Temp employees.

• Supports the maintenance and operations activities of the Utility Department in the Treatment / Storage / Booster systems.

• Accountable to direct operations-related systems and processes of the source water and water treatment plants including the City’s SCADA system.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

This list represents the types of duties required by the position.

• Actively supports the mission statements of the City and the Utility.

• Assist with hiring, training, team building, and evaluation of water personnel.

• Monitors computerized controls to insure the proper water flow, pressure and disinfection.

• Checks and reports all daily pumping records and running of equipment.

• Collects water samples for laboratory tests on water quality, disinfection levels, taste, odor and more.

• Inspects processes and equipment for proper operation.

• Calculates chemical mixtures and usage levels.

• Inspects for chemical leaks and failures.

• Backwashes filter cells/keeps track of wasted water and cell backwash frequency.

• Makes critical decisions on PLC setup.

• Manages and instructs other employees on Maintenance Repairs and Operations.

• Ensures that good housekeeping and safe work practices are followed.

• Records data and reports on water quality required by state and federal governments.

• Assists the Operations Manager/or Maintenance Manager of Water treatment in the operations, pumping and treatment stations.

• Oversees all pumping personnel and checks the status of the equipment during the shift.

• Supervises hourly personnel. Records and maintains working schedules of all personnel and timecards. Arranges coverage of personnel on sick leave, holidays and vacations.

• Ability to make critical decisions and act on them.

• Assists in operations, maintenance and supervision of all personnel and equipment.

• Directs cleaning, painting and ground keeping duties of all locations (Well Fields and Water Works Structures).

• Assumes additional responsibilities as assigned or as judgment/necessity dictates.

• Assist the Maintenance Manager with the City Water Treatment’s CCMS software.

NON-ESSENTIAL/MARGINAL FUNCTIONS:

• Perform other duties and assume other responsibilities as apparent or as assigned.

EDUCATION / QUALIFICATIONS:

To perform this position successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or GED; or an equivalent combination of education and experience that provides the knowledge, skills, and abilities sufficient to perform the essential duties of the class.

• Previous Supervisory experience of over 2 years is required.

• Must be available to work after hours when required.

KNOWLEDGE SKILLS AND ABILITIES:

• Extensive computer knowledge and experience in spreadsheets, observing equipment, gauges, computer screens and other visual devices.

• Ability to use and understand Microsoft Word, Excel and Outlook.

• Ability to effectively deal and communicate with employees, customers and contractors, write reports, read maps and plans and be on call for emergencies.

• Must have Programmable Logic Controller understanding.

• Ability to understand mechanics and logic distribution of water.

• Knowledgeable in safety hazards and precautionary measures.

• Ability to perform in adverse weather conditions.

• Strong interpersonal and problem-solving abilities.

• Strong communication skills, both written and oral.

• Strong analytical skills.

• Must perform all job functions with honesty and professionalism.

• Must be able to climb elevated storage tower.

• Must be able to plan and direct the work of others.

• 24 hour on-call for emergencies

CERTIFICATES, LICENSE, REGISTRATION:

• Valid Driver’s License and acceptable driving record. Required

• High school diploma or GED; and equivalent combination of education and experience that provides the knowledge, skills, and abilities sufficient to perform the essential duties of the class. Required

• Indiana Water Treatment WT3 Certification obtained within 3 years of hiring date. Required

• Indiana Water Treatment DSL Certification. Preferred

• Minimum 2 years plus of total experience supervising staff. Required

EQUIPMENT:

Vehicle, computer, telephone, copier, locating equipment, vibration instruments, 4-20ma generator, and multimeter, shovels, brooms, lawn mower, pressure washer, hand tools, safety equipment, PPE, etc.

PHYSICAL DEMANDS:

The physical demands outlined here represent those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. While performing the duties of this job, the employee is frequently required to climb, sit, walk, and talk or hear. Occasionally, the employee must use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The role also involves occasionally lifting and/or moving up to 60 pounds. Specific vision abilities required include vision and the ability to adjust focus.

WORK ENVIRONMENT:

Work is performed in a standard office setting and in the field. Some exposure to noise, dust, grease, smoke, fumes, noxious odors, gases, and all types of weather and temperature conditions; work and/or walk on various types of surfaces including slippery or uneven surfaces and rough terrain. The work environment is both formal and informal, team oriented, having variable tasks, with moderate inside temperatures. The entire office is smoke free.

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. The City of South Bend is an at will employer.

REQUIRED:

Pre-Employment Drug Screen

Employee Background check

Equal Employment Opportunity Employer