Administrative Clerk (Public Works)

JOB SUMMARY

This position provides clerical support for department operations.

MAJOR DUTIES

• Answers telephone and greets visitors; provides information and assistance; refers to appropriate personnel.
• Provides assistance in the creation or retrieval of documents and other information.
• Enters work orders into software program.
• Prepare and/or types records and reports.
• Prepares folders to maintain department files and records.
• Prepares outgoing mail.
• Orders office supplies and office equipment repairs.
• Performs related duties.

KNOWLEDGE REQUIRED BY THE POSITION

• Knowledge of modern office practices and procedures.
• Knowledge of computers and job-related software programs.
• Knowledge of departmental policies, procedures, and functions.
• Skill in the maintenance of files and records.
• Skill preparing and updating a variety of documents, reports, and forms.
• Skill in public and interpersonal relations.
• Skill in oral and written communication.

SUPERVISORY CONTROLS

The Assistant Public Works Director assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.

GUIDELINES

Guidelines include city and department policies and procedures. These guidelines are generally clear and specific but may require some interpretation in application.

COMPLEXITY/SCOPE OF WORK

• The work consists of related clerical duties. Frequent interruptions contribute to the complexity of the position.
• The purpose of this position is to provide clerical support for department operations. Success in this position contributes to the efficiency of those operations.

CONTACTS

• Contacts are typically with co-workers, other city employees, vendors, contractors, engineers, and members of the general public.
• Contacts are typically to give or exchange information, provide services, and resolve problems.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

• The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, walking, bending, crouching, or stooping. The employee must distinguish between shades of color and utilize the sense of smell.
• The work is typically performed in an office.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

None.

MINIMUM QUALIFICATIONS

• High school diploma or equivalent required; and
• Less than one year of experience required; or
• Any equivalent combination of education, experience, training which provides the knowledge, skills, and abilities to perform the work.
• Must be able to successfully pass criminal background.

* * * The City of Smyrna is an Equal Opportunity Employer * * *

Req. 421019-4