Account Clerk II

IMPORTANT: Applications through Linkedin will not be considered. To apply, you must fill out a City of Silverton Application and submit it to HR@silverton.or.us alongside a resume.

Visit our website for the application and full job description: https://www.silverton.or.us/administration/job-opening/account-clerk-ii

The City of Silverton is looking for an organized, detail-oriented, and customer-focused professional to join our Finance Department as an Account Clerk II!

The Account Clerk II performs a variety of important financial, customer service, and administrative duties, with a primary focus on accounts payable/accounts receivable, Municipal Court, and utility billing. This is a great opportunity for someone who enjoys working with numbers, helping people, solving problems, and keeping things running smoothly behind the scenes.

In this role, you will work with a high level of independence while supporting several key City functions. You will serve as a primary point of contact for utility billing and Municipal Court questions, maintain accurate financial and customer records, process payments and billing, and provide backup support for front counter and other Finance Department operations.

WHAT YOU'LL DO

Municipal Court

Maintain court and trial docket information and official case files

Process citations, pleas, court notes, and other court documentation

Schedule trials and court appearances and coordinate notifications

Process court-ordered payment arrangements and traffic and insurance diversions

Prepare notices and follow-up documentation related to court cases

Respond to court-related questions from the public, attorneys, and law enforcement

Work independently and alongside the Municipal Court Judge to support efficient court operations

Utility Billing & Customer Service

Maintain utility billing records and customer account information

Process account changes, service transfers, final bills, and disconnects

Generate monthly utility bills and verify meter information

Research and correct billing and usage discrepancies

Coordinate meter changes with Public Works

Prepare final bills, delinquent notices, and other customer correspondence

Process leak adjustments in accordance with City policy

Assist customers with utility billing questions and account concerns

Administrative & Financial Support

Provide backup support at the front counter, including answering phones, accepting payments, and assisting customers

Balance cash drawers, prepare deposits, and assist with financial recordkeeping

Provide backup support for accounts payable processing

Process utility credit refunds and court overpayments

Prepare accounts payable invoices and other financial documentation

Assist with other Finance Department duties as needed

WHAT WE'RE LOOKING FOR

The ideal candidate is someone who is organized, dependable, detail-oriented, and comfortable working independently. Strong customer service skills are important, as this position regularly interacts with members of the public and works with sensitive financial and court-related information.

We are looking for someone with:

A high school diploma or GED and at least three years of related experience, or an equivalent combination of education, training, and experience

Knowledge of basic accounting principles and financial practices

Strong attention to detail and accurate data entry skills

The ability to research and resolve account discrepancies

Excellent communication and customer service skills

The ability to manage multiple priorities, deadlines, and frequent interruptions

Good judgment and the ability to make independent decisions within established policies and procedures

Proficiency with Microsoft Office and the ability to learn financial and database software such as Caselle

A bachelor's degree in a related field is preferred.

REQUIREMENTS

A valid Oregon driver's license is required. CJIS and LEDS certifications must able to be obtained within 30 days of hire.

Department: Finance

Reports To: Finance Director

FLSA Status: Non-Exempt

Compensation: $27.4552 - $35.0406 / Hourly

HOW TO APPLY

To apply, please submit a completed City of Silverton employment application and resume to Human Resources. Applications may be submitted via email to HR@Silverton.or.us or dropped off in person at Silverton City Hall.

Please submit both a completed application and resume to be considered for the position!

JOIN OUR TEAM

This position is an opportunity to play an important role in the day-to-day operations of the City while providing meaningful service to the Silverton community. From helping a resident understand their utility bill to supporting Municipal Court operations and keeping financial records accurate, the Account Clerk II has a direct impact on the quality of service we provide.

If you're someone who enjoys variety, takes pride in getting the details right, and likes being part of a team that serves the community, we'd love to hear from you!

Apply today and join the City of Silverton team!

For additional information, please refer to our job description.