What are the responsibilities and job description for the IT Administrator position at City of Selma?
The City of Selma is seeking a knowledgeable and customer-service-oriented IT Administrator to support and maintain the City's technology infrastructure. This position is responsible for providing technical support, managing network and cybersecurity systems, maintaining hardware and software, and supporting daily IT operations for City departments. The ideal candidate will have strong troubleshooting skills, experience with network and server administration, and the ability to adapt to changing technology in a fast-paced municipal environment.
Essential Duties and Responsibilities
- Provides daily IT support for desktops, servers, cloud services, mobile devices, printers, phones, and user accounts.
- Installs, configures, upgrades, and maintains computer hardware, software, and network systems.
- Monitors and troubleshoots firewalls, switches, backups, and related IT infrastructure.
- Maintains cybersecurity practices, software licensing, inventory control, and records retention compliance.
- Coordinates onboarding/offboarding, technology projects, and vendor support.
- Supports City meetings, virtual platforms, surveillance systems, access control systems, and emergency operations.
- Assists with IT budgeting, procurement, policy development, and long-term technology planning.
- Provides excellent customer service and technical support to City staff and departments.
Minimum Qualifications
- Associate's degree in Computer Science, Information Systems, Information Technology Management, Electronic Engineering, or a related field required; Bachelor's degree preferred.
- Minimum of three (3) years of hands-on IT experience in computer systems and network support.
Certification Requirements
- Valid Texas Class C Driver's License required.
- CJIS Security Certification required within one (1) month of employment.