Operations Crew Chief

About the Position:

We are looking for qualified candidates to lead a team of janitors while planning, organizing, and executing janitorial operations. This position reports to the Technical Facilities Manager.

The Technical Facilities Management Unit places a very strong emphasis upon providing excellent customer service to guests, clients and staff as well as helping to ensure their safety and enjoyment while they are at Seattle Center. The unit works 365 days a year on multiple shifts and operates 24 hours a day.

Here is more of what you will be doing:

• Team Leadership and Supervision: Lead, coach, and supervise a team of janitors, including training new employees on cleaning techniques and equipment usage.
• Operational Oversight: Plan, organize, and execute janitorial operations, ensuring work is completed efficiently and adheres to company standards.
• Quality Control & Inspections: Regularly inspect work areas to ensure high cleanliness standards and that all tasks are completed according to contracted specifications.
• Client Communication: Act as a liaison between the client and the team to identify opportunities, resolve issues, and ensure customer satisfaction.
• Safety Compliance: Ensure the team follows OSHA regulations, handles chemicals properly, and uses required personal protective equipment (PPE).
• Inventory Management: Track, order, and maintain inventory of cleaning supplies and equipment to ensure team members are well-stocked.
• Operational Support: Work alongside the crew, performing janitorial duties when necessary, including floor care (buffing, waxing), restroom sanitation, and waste removal.
• Reporting & Administration: Document service progress through forms, logs, and reports, and manage staffing schedules.

Note: This job advertisement is not designed to cover or contain the comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change as conditions require.

Minimum Qualifications:

Two years of increasingly responsible experience in event service/maintenance work at a public recreation, entertainment or related facility (Other combinations of education, training and experience will be evaluated on an individual basis for comparability).

License, Certification, and Other Requirements:

• Current Washington State Driver license and good driving record

You will be successful in this role if you have:

• Leadership Experience: 3 or more years in a lead or supervisory role, with experience training, mentoring, and managing a cleaning team.
• Cleaning Procedures: Expertise in modern cleaning methods, sanitizing best practices, and OSHA compliance.
• Chemical/Equipment Handling: Strong knowledge of EPA-registered disinfectants and proper use of janitorial equipment (e.g., floor buffers, auto-scrubbers).
• Safety Standards In-depth knowledge of occupational health regulations, including Bloodborne Pathogen Standards and Safety Data Sheets (SDS).
• Technical Proficiency: Ability to use or learn janitorial management apps (e.g., EAM, Ungerboeck) and basic Microsoft Office applications.
• Quality Inspection: Experience in conducting quality inspections and implementing corrective actions.
• Team Motivation: Ability to motivate, delegate, and guide team members to ensure consistent, high-quality work.
• Problem-Solving: Strong ability to act quickly to solve problems at the site, such as client complaints or staff absences.
• Communication  Effective communication skills for interacting with client management and providing reports to superiors.
• Organization: Strong time management skills to create schedules and manage inventories of cleaning supplies.

Work Environment/Physical Demands:

• Ability to stand and walk for long periods (often 8-12 hours) and perform physically demanding work.
• Ability to lift, push, pull, or carry heavy equipment (up to 50 pounds).
• Willingness to work evening, weekend, or early morning shifts as required. 

The full pay range for this step-progression position is $48.07 - $51.99 per hour. New employees begin at Step 1 of the pay progression, which is $48.07 hourly. Current City employees’ starting rate of pay will be based on Personnel Rules regarding promotions.

How to Apply:

Applications will be accepted for this position until 4:00 pm Pacific Time on Tuesday, May 26, 2026. To be considered for this position, in addition to completing your application fully, please attach:

• A PDF of your current resume
• Cover Letter

Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

IMPORTANT NOTE: To align with our commitment to equity and the City of Seattle's Race and Social Justice Initiative, Seattle Center is collecting cover letters and resumes without personal identifiers to achieve a blind screening process. 

Pre-Employment Physical - Successful candidates will be required to pass a pre-employment physical.  

Driving Record - Selected candidates will be required to submit a Driver's Abstract (at your own expense) that demonstrates a good driving record.

Background Check - This position involves background check of conviction and arrest records in compliance with Seattle’s Fair Chance Employment Ordinance, SMC 14.17. Applicants will be provided an opportunity to explain or correct background information.

Individuals selected to fill this position may be eligible to receive Language Premium Pay (SMC 4.20.360), which provides a $200.00 monthly stipend to qualified bilingual employees who are properly evaluated and assigned to provide direct communication in-language, interpretation, or translation services to the public on behalf of the City of Seattle.

Why work at the City?

The City of Seattle recognizes every City employee must play a role in ending institutional and structural racism. Our culture is the result of our behavior, our personal commitments, and the ways that we courageously share our perspectives and encourage others to do the same. To cultivate an antiracist culture, we seek employees who will engage in dismantling racist policies and procedures, unlearn the way things have always been done, and create and provide equitable processes and services. Seattle Office of Civil Rights)

Benefits – The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans

For helpful tips on the application process and recruitment process: Working at the City - Human Resources | seattle.gov

More about Seattle Center:

Seattle Center welcomes nearly 12 million visits annually, generating nearly $3.3 billion in total economic activity, supporting 19,400 jobs, and producing more than $37 million in local tax revenue for the City of Seattle.

With the support of our Official Partners — Alaska Airlines, The Climate Pledge, Coors Light, Pepsi, Symetra, T-Mobile, and WaFd Bank — Seattle Center is the #1 most-visited arts and cultural destination in the Pacific Northwest.

Salary : $48 - $52