NETWORK & SECURITY SPECIALIST - 0226

Brief Description

Job SummaryUnder general direction and in compliance with standard operating procedures and policies, assists with designing and configuring local and wide area networks, wired and wireless networks, and voice networks. Regularly exercises a moderate level of discretion in the interpretation and application of policies, standard operating procedures and rules to determine appropriate courses of action in the performance of job responsibilities. Assists in addressing issues pertaining to network health monitoring, wired and wireless technologies, and voice systems. Assists in developing, monitoring, and implementing network security procedures. Provides assistance and documentation regarding installations, upgrades, and special projects. Provides advanced break/fix support on a wide variety of network-related hardware and software systems.

Job Duties

Essential Functions Essential Functions % of Time

• Provide Network Design & Configuration Assistance: Assist the Network/Security Engineer with designing and configuring local and wide area networks, wired and wireless networks, and voice networks. Manage the daily activities of local and wide area network systems, perform diagnostics, schedule preventative maintenance ensuring network systems are operational, and report systems faults to the Network/Security Engineer. Provide guidance and mentoring to Support Center Technicians for network events or issues. Assist with Cisco Unified Call Manager administration.
  
  

50%

• Assist in Implementing Security Procedures: Assist the Network/Security Engineer with developing, monitoring, and implementing network security procedures for the safeguard of all networking systems. Assist in maintaining City camera hardware and software to include troubleshooting, working directly with associated vendors, hardware expansion, and security awareness management.
  
  

30%

• Perform Preventative Maintenance and Documentation: Assist the Network/Security Engineer with installing security patches, upgrading operating systems, and scheduling maintenance to minimize or avoid downtime. Maintain records of completed work and update network documentation to reflect installations, upgrades, and configurations. Manage network management programs and assist the Network/Security Engineer in preparing network status reports.
  
  

20%Perform other duties as assigned.

Qualifications

Job Requirements

• Bachelor’s degree in computer science, information technology, or a related field. A combination of an associate degree and at least two (2) years of related work experience may be substituted.
• Over two (2) years of experience in an Information Technology field.
  
  

Preferred Qualifications

• Significant experience working with networks.
• CCST certification.
• CCNA certification.
• CyberOPS experience.
• Network certification.
• Security certification.
• Cisco Security (SIEM tools).
• Platform Architecture experience.
  
  

Driver's License Requirements

• Valid South Carolina Class D Driver's License.
  
  

Performance RequirementsKnowledge of:

• Network security procedures and health monitoring, wired and wireless technologies, and voice systems.
• Present and emerging security threats that could threaten the City network.
• City camera hardware and software.
• Wide variety of network-related hardware and software systems.
• Phishing and Security awareness.
  
  

Ability to:

• Assist in maintaining City camera hardware and software to include troubleshooting, working directly with associated vendors, and hardware expansion.
• Install security patches, upgrade operating systems, and schedule maintenance to minimize or avoid downtime.
• Assist in developing, monitoring, and implementing network security procedures.
• Manage the daily activities of local and wide area network systems, perform diagnostics, and schedule preventative maintenance ensuring network systems are operational.
• Provide guidance and mentoring to Support Center Technicians.
• Maintain the integrity and confidentiality of the City’s data and information systems.
• Read, analyze, and interpret general business periodicals, professional journals, technical journals, department policies, and other documents used by department.
• Make mathematical calculations and draw logical conclusions.
• Write general correspondence, emails, and maintain written records of completed work and update network documentation.
• Operate general office equipment to include scanner, printer, copier, telephone, mobile phone, personal computer, laptop, tablet, associated software, servers, routers, and switches.
  
  

Other Information

Working ConditionsPrimary Work Location: Office environment.Protective Equipment Required: None. Environmental/Health and Safety Factors:

Relatively Free From Unpleasant Environmental Conditions Or Hazards.Physical Demands

Constantly requires vision. Frequently requires fine dexterity, sitting, hearing, and talking. Occasionally requires standing, walking, reaching, handling/grasping, crawling, bending, climbing, and crouching and stooping. Light strength demands include exerting up to 20 pounds occasionally, exerting up to 10 pounds frequently, or negligible amounts constantly AND/OR walking or standing to a significant degree.Mental Demands:

Frequently requires performing multiple tasks simultaneously and working closely with others as part of a team. Occasionally requires time pressures, emergency situations, frequent change of tasks, irregular schedule/overtime, and tedious or exacting work.Americans with Disabilities Act ComplianceThe City of Greenville is an Equal Opportunity Employer. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Prospective and current employees should contact Human Resources to request an ADA accommodation.DisclaimerThe above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

The City of Greenville offers a comprehensive and affordable benefits package designed to provide a variety of choices to best fit the needs of our employees and their families. View more details about these benefits here: City of Greenville Employee Benefits.

HEALTH INSURANCE

The City offers the following health insurance options to eligible employees:

• Medical
• Dental
• Vision
• Basic Term Life
• Employee Supplemental Life
• Spouse Term Life
• Child Term Life
• Short Term Disability (STD)
• Long Term Disability (LTD)
• Voluntary Benefits (Critical Illness, Accident, Hospital Care, etc.)
  
  

All health insurance coverage is effective the first of the month following the employee’s hire date except for LTD which is effective the 91st day following date of hire.

Leave & Holiday Benefits

• General Leave is earned/accrued biweekly by all regular, full-time and permanent part-time employees as a percentage of normal work hours.
• The City of Greenville observes 11 paid holidays.
  
  

RETIREMENT BENEFITS

The City is a member of the South Carolina State (SCRS) and Police Officers (PORS) defined benefit Retirement Systems.

AWARDS & RECOGNITION

• Employee Recognition & Awards Program (ER&A)
• Employee Service Awards
• Longevity Bonus
  
  

OTHER BENEFITS & OPPORTUNITIES

• Worker's Compensation
• Deferred Compensation
• Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)