What are the responsibilities and job description for the Ice Rink Shift Supervisor position at City Of Sandy Springs?
City of Sandy Springs, Georgia
ICE RINK SHIFT SUPERVISOR
SANDY SPRINGS PERFORMING ARTS CENTER
CITY SPRINGS
FLSA: | Non-Exempt |
Pay Grade: | $18 |
Credit Check | Yes |
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Do you love the energy of the holiday season? The City of Sandy Springs is looking for enthusiastic Seasonal Ice Rink Shift Supervisors to help us create a fun, safe, and memorable winter experience for the community.
As a Shift Supervisor, you’ll lead a team of rink attendants, keep operations running smoothly, and ensure every guest—from first-time skaters to pros—feels welcomed and safe on the ice.
What You’ll Do
Supervise rink and ticket attendants during your shift
Oversee daily rink operations (opening, closing, and ice maintenance – training provided)
Deliver excellent customer service and assist visitors
Train and support team members
Monitor ice safety, rink capacity, and enforce safety rules
Help with special events, crowd management, and skate rentals
Safely operate ice resurfacing equipment and sharpen skates (training provided)
What We’re Looking For
- High school diploma or equivalent.
- Available nights, weekends, and some holidays, including Thanksgiving, Christmas Eve, New Year’s Eve, and New Years Day.
- Previous experience in ice rink operations, customer service, or a related field is preferred.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks effectively.
- Basic knowledge of ice rink safety rules and protocols.
- Basic math skills.
- Ability to work in cold temperatures for extended periods.
- Skating experience is a plus.
Why You’ll Love It
Be part of a festive community event that brings people together
Gain leadership and operations experience in a fun, seasonal setting
Work in the heart of City Springs surrounded by holiday cheer
Performance Aptitudes:
Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.
Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness, and creativity in critical and/or unexpected situations involving moderate risk to the organization.
ADA Compliance:
Physical Ability: Tasks require the ability to exert medium physical effort in light to medium work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials up to 50 pounds. Tasks may involve balancing, bending, climbing, crouching, handling, kneeling, reaching, repetitive motion, stooping, walking, and extended periods of time at a keyboard or workstation. Some work is done on a slippery surface.
Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed with exposure to adverse environmental conditions. Requires the ability to work in a cold outdoor environment.
The City of Sandy Springs is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.