What are the responsibilities and job description for the Risk and Labor Relations Analyst position at City Of San Ramon?
If you're passionate about public service, risk management, and labor relations—and you're ready to contribute to a culture that values growth, honest dialogue, and meaningful collaboration—we encourage you to apply!
Ideal Candidate
The ideal candidate for this position is a strategic, solutions-oriented Human Resources professional with a strong background in public sector risk management and labor relations. They bring expertise in insurance programs, general liability claims, disability and leave administration, and workplace safety trends, and are skilled at developing and implementing policies that reduce risk and support organizational effectiveness. They are an excellent communicator—both written and verbal—who can translate complex information into clear, actionable insights for staff, leadership, and external partners.
They are experienced in managing meet and confer processes with labor groups and navigating complex personnel issues with professionalism, discretion, and political acumen. A strong understanding of employment law, labor agreements, and public sector best practices is essential.
As a keen systems thinker, the ideal candidate excels at identifying trends in claims and incidents, conducting root cause analyses, and recommending proactive loss prevention strategies. They are comfortable managing insurance requirements in contracts, overseeing insurance renewals, and ensuring compliance with regulatory requirements.
This individual has a growth mindset—they are curious, adaptable, and committed to continuous learning and improvement. They are comfortable with uncomfortable conversations and can deliver candid, timely, and constructive feedback across all levels of the organization to support accountability, clarity, and progress.
They are also a capable and supportive supervisor delegate effectively, while fostering a culture of trust, transparency, and shared success.
Equally important, the ideal candidate will thrive in a well-established, collaborative, and fun-loving team. They bring a sense of humor, emotional intelligence, and a team-first mindset to their work—valuing relationships as much as results.
Under general direction, the Analyst provides varied, complex and confidential management and operational analysis in support of a department, division or program(s); analyzes practices, procedures and data including financial and geospatial; and makes recommendations for organizational, operational, financial, policy, staffing, and procedural improvements; conducts needs analyses, feasibility studies, and evaluations for assigned projects and programs; oversees and administers a variety of projects, grants and contracts; provides technical advice to staff, other departments, the public and other agencies; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from assigned supervisory or management personnel. May provide general supervision, direction and training over assigned professional, technical and administrative staff within assigned department.
CLASS CHARACTERISTICS
This is the first professional level within the administrative series. Incumbents support departmental management staff by conducting organizational, managerial, and operational analyses and studies. Incumbents develop and implement policies and procedures for a variety of projects and programs within an assigned department, including budget administration, contract administration, complex data or financial analysis, and program evaluation. Successful performance of the work requires the ability to work independently and perform complex analyses and research. This class is distinguished from the Administrative Coordinator in that the latter primarily organizes and oversees day to day program or office administration. It is further distinguished from the Program Manager in that the latter oversees and manages one or more program areas.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Principles and practices of municipal management and government. Basic principles, practices, and procedures of funding sources and grant funds disbursement. Project and/or program management, analytical processes, and report preparation techniques; municipal programs such as, but not limited to, purchasing, finance, budgeting, and other related governmental programs. Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures. Basic principles and practices of public administration as applied to operational unit and program administration. Research and reporting methods, techniques, and procedures. Sources of information related to a broad range of municipal programs, services, and administration. Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. Public relations techniques. Principles and practices of contract administration and evaluation; and public agency budget development and administration, and sound financial management policies and procedures. Recent and on-going developments, current literature, and sources of information related to the operations of the assigned division. Record keeping principles and procedures. Modern office practices, methods, and computer equipment and applications related to the work. English usage, grammar, spelling, vocabulary, and punctuation. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
Ability To
Coordinate and oversee programmatic administrative, budgeting, and fiscal reporting activities. Plan and conduct effective management, administrative, and operational studies. Conduct research on a wide variety of administrative topics including grant funding, contract feasibility, budget and staffing proposals, and operational alternatives. Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner. Evaluate and develop improvements in operations, procedures, policies, or methods. Research, analyze, and evaluate new service delivery methods, procedures, and techniques. Prepare clear and concise reports, correspondence, policies, procedures, and other written materials. Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations. Effectively represent the department and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals. Provide supervision and training to employees within the assigned department. Establish and maintain a variety of filing, record keeping, and tracking systems. Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. Operate and maintain modern office equipment, including computer equipment and specialized software applications programs. Use English effectively to communicate in person, over the telephone, and in writing. Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Education
Equivalent to graduation from a four-year college or university with major coursework in business or public administration, public policy or a field related to the area of assignment
AND
Experience
Two (2) years of experience in providing professional-level administrative or operational support in a staff capacity, conducting operational research and assisting with the budgeting process
Licenses And Certifications
The most qualified candidates, as determined by initial screening of applications, will be invited to participate in an oral board panel interview.
The first round of interviews is tentatively scheduled for January 2026. The eligibility list will be established from the interview process. Individuals on the eligibility list may be asked to participate in a second round of interviews based on specific individual qualifications and the City's needs. Unless extended, the eligibility list will remain in effect for one (1) year for potential future vacancies.
The City of San Ramon is an equal opportunity employer and does not discriminate against race, color, religion, national origin, age, sex origin, sexual orientation or disability. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Division at hr@sanramon.ca.gov.
Information contained herein, including the recruitment process, is subject to change without notice.
Ideal Candidate
The ideal candidate for this position is a strategic, solutions-oriented Human Resources professional with a strong background in public sector risk management and labor relations. They bring expertise in insurance programs, general liability claims, disability and leave administration, and workplace safety trends, and are skilled at developing and implementing policies that reduce risk and support organizational effectiveness. They are an excellent communicator—both written and verbal—who can translate complex information into clear, actionable insights for staff, leadership, and external partners.
They are experienced in managing meet and confer processes with labor groups and navigating complex personnel issues with professionalism, discretion, and political acumen. A strong understanding of employment law, labor agreements, and public sector best practices is essential.
As a keen systems thinker, the ideal candidate excels at identifying trends in claims and incidents, conducting root cause analyses, and recommending proactive loss prevention strategies. They are comfortable managing insurance requirements in contracts, overseeing insurance renewals, and ensuring compliance with regulatory requirements.
This individual has a growth mindset—they are curious, adaptable, and committed to continuous learning and improvement. They are comfortable with uncomfortable conversations and can deliver candid, timely, and constructive feedback across all levels of the organization to support accountability, clarity, and progress.
They are also a capable and supportive supervisor delegate effectively, while fostering a culture of trust, transparency, and shared success.
Equally important, the ideal candidate will thrive in a well-established, collaborative, and fun-loving team. They bring a sense of humor, emotional intelligence, and a team-first mindset to their work—valuing relationships as much as results.
Under general direction, the Analyst provides varied, complex and confidential management and operational analysis in support of a department, division or program(s); analyzes practices, procedures and data including financial and geospatial; and makes recommendations for organizational, operational, financial, policy, staffing, and procedural improvements; conducts needs analyses, feasibility studies, and evaluations for assigned projects and programs; oversees and administers a variety of projects, grants and contracts; provides technical advice to staff, other departments, the public and other agencies; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from assigned supervisory or management personnel. May provide general supervision, direction and training over assigned professional, technical and administrative staff within assigned department.
CLASS CHARACTERISTICS
This is the first professional level within the administrative series. Incumbents support departmental management staff by conducting organizational, managerial, and operational analyses and studies. Incumbents develop and implement policies and procedures for a variety of projects and programs within an assigned department, including budget administration, contract administration, complex data or financial analysis, and program evaluation. Successful performance of the work requires the ability to work independently and perform complex analyses and research. This class is distinguished from the Administrative Coordinator in that the latter primarily organizes and oversees day to day program or office administration. It is further distinguished from the Program Manager in that the latter oversees and manages one or more program areas.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
- Conducts a variety of analytical and operational studies regarding departmental and programmatic activities; evaluates alternatives, makes recommendations, and assists with the implementation of procedural, administrative, and/or operational changes after approval; prepares comprehensive technical records and reports.
- Coordinates and performs professional-level administrative and programmatic work in such areas as budget development, financial administration and reporting, grants, purchasing, database management and analysis, contract administration, management analysis, public information, and program evaluation.
- Assists in developing goals, objectives, policies, procedures, work standards, and administrative control systems for the department to which assigned.
- Oversees and ensures that the administrative functions of the organizational unit or program(s) to which assigned are effectively carried out.
- Conducts special research projects, including gathering, compiling and analyzing information; provides alternatives and makes recommendations on courses of action.
- Prepares complex reports, manuals, bid proposals, requests for proposals and other documents for special projects, programs and research; gives presentations on findings.
- Implements technological improvements as required; provides technical information and training to City staff as required.
- Answers questions and assists in resolving problems requiring professional advice.
- Compiles information and maintains complex databases for tracking information for reporting purposes.
- Prepares and administers contracts for projects and programs including determining sources and vendors, coordinating activities and tracking expenditures.
- Prepares grant proposals and monitors grant activities ensuring compliance with stipulations and reporting requirements.
- Represents the City/Department/Program on various boards and committees; attends meetings ensuring the City/Department/Program's views are represented.
- Represents the City, the department and/or a program area in meetings and maintains liaison with a variety of public agencies and community groups and organizations.
- May plan, prioritize, assign, supervise, and review the work of assigned staff; train staff, evaluate employee performance, counsel employees, and effectively recommend initial disciplinary action; assists in selection and promotion.
- Performs other duties as assigned.
Principles and practices of municipal management and government. Basic principles, practices, and procedures of funding sources and grant funds disbursement. Project and/or program management, analytical processes, and report preparation techniques; municipal programs such as, but not limited to, purchasing, finance, budgeting, and other related governmental programs. Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures. Basic principles and practices of public administration as applied to operational unit and program administration. Research and reporting methods, techniques, and procedures. Sources of information related to a broad range of municipal programs, services, and administration. Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. Public relations techniques. Principles and practices of contract administration and evaluation; and public agency budget development and administration, and sound financial management policies and procedures. Recent and on-going developments, current literature, and sources of information related to the operations of the assigned division. Record keeping principles and procedures. Modern office practices, methods, and computer equipment and applications related to the work. English usage, grammar, spelling, vocabulary, and punctuation. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
Ability To
Coordinate and oversee programmatic administrative, budgeting, and fiscal reporting activities. Plan and conduct effective management, administrative, and operational studies. Conduct research on a wide variety of administrative topics including grant funding, contract feasibility, budget and staffing proposals, and operational alternatives. Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner. Evaluate and develop improvements in operations, procedures, policies, or methods. Research, analyze, and evaluate new service delivery methods, procedures, and techniques. Prepare clear and concise reports, correspondence, policies, procedures, and other written materials. Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations. Effectively represent the department and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals. Provide supervision and training to employees within the assigned department. Establish and maintain a variety of filing, record keeping, and tracking systems. Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. Operate and maintain modern office equipment, including computer equipment and specialized software applications programs. Use English effectively to communicate in person, over the telephone, and in writing. Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Education
Equivalent to graduation from a four-year college or university with major coursework in business or public administration, public policy or a field related to the area of assignment
AND
Experience
Two (2) years of experience in providing professional-level administrative or operational support in a staff capacity, conducting operational research and assisting with the budgeting process
Licenses And Certifications
- Possession of, or ability to obtain, a valid California driver's license by time of appointment. A valid California Driver’s License is not a requirement for this position. However, persons hired into this class who intend to drive their personal vehicle and/or a City vehicle as part of their job duties will be required to possess a valid California Driver’s License; alternatively, persons hired into this class could use alternative means of transportation as part of their job duties.
The most qualified candidates, as determined by initial screening of applications, will be invited to participate in an oral board panel interview.
The first round of interviews is tentatively scheduled for January 2026. The eligibility list will be established from the interview process. Individuals on the eligibility list may be asked to participate in a second round of interviews based on specific individual qualifications and the City's needs. Unless extended, the eligibility list will remain in effect for one (1) year for potential future vacancies.
The City of San Ramon is an equal opportunity employer and does not discriminate against race, color, religion, national origin, age, sex origin, sexual orientation or disability. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Division at hr@sanramon.ca.gov.
Information contained herein, including the recruitment process, is subject to change without notice.
