Senior Program Assistant (20651853)

Description

Why Join our Department?

The City of San Mateo is a very progressive City that encourages staff and resident engagement to develop positive solutions that meet the demands of our community.

The Parks and Recreation Department provides a full spectrum of services to the San Mateo community including park and landscape maintenance, street and park tree maintenance, park planning and design and a full range of recreational opportunities. There are 32 fully developed parks, 6 community recreation centers, 2 aquatic facilities and an 18-hole golf course. San Mateo’s park system ranges from small, neighborhood playgrounds to regional parks such as the Shoreline Parks and Laurelwood/Sugarloaf Open Space along with numerous community parks, medians and landscaped islands. Features unique to San Mateo include an award winning one-acre Japanese Garden, historic Central Park, two community gardens, six dog parks and four bocce courts. The Department employs more than 60 full-time employees and approximately 250 part-time employees. The Department is committed to its mission of creating community through people, parks and programs.

Collaboration, Innovation, Respect, Creativity, Transparency and Informed Risk-taking are attributes that we are seeking in the candidates.

Look to some of the reasons why the City of San Mateo is a great place to work,https://youtu.be/XNAF7GZUNl8?list=PL3QUX6-y-89-D28g895DzvObmoD89Dqdn

What You’ll Do

The Senior Program Assistant performs a variety of complex clerical and technical functions in support of programs at the assigned facility. Depending upon assignment, duties may include, but are not limited to, the following:

• Coordinate a variety of tasks associated with the delivery of services under programs at the assigned facility.
• Coordinate facility booking, scheduling and rental processes.
• Assist in providing for the safety, maintenance and security of program participants, staff, equipment and facilities.
• Act as liaison with program and managerial staff, community groups and program participants.
• Directly participate in, and monitor the work of staff assigned to, the program registration process.
• Process transactions in support of department programs which entail: substantial interaction with interested parties; knowledge of procedures and policies; and the accounting for payables and monies received.
• Provide information and assistance regarding department programs, policies and procedures to the general public, City personnel, vendors and contractors.
• Process forms, invoices and other documents in accordance with established procedures; and check for accuracy and completeness of entries, and for compliance with applicable City, statutory and other requirements.
• Compute and receive fees in accordance with department schedules and procedures, record revenue received and provide for the deposit of monies.
• May provide lead direction to other support staff.
• Enter data and information in the preparation of reports, correspondence, forms and other documents.
• Perform a variety of general clerical duties, including: filing; billing; recording information in office records; photocopying; processing of mail; and answering telephones.
  
  

For a complete list of duties and job requirements, reference our job specifications at www.cityofsanmateo.org

Who You Are

• You have knowledge of basic English and arithmetic; correct grammar, punctuation and vocabulary; basic accounting principles; office procedures, practices and equipment; and computer software including word processing and spreadsheets.
• You have the ability to acquire and apply a thorough knowledge of the functions, procedures, policies and regulations of the assigned facility, its programs and the department, and a working knowledge of City operations; effectively direct work; comprehend and accurately follow verbal and written instructions; enter data accurately at a speed acceptable for the position; maintain records and prepare concise and accurate reports from them; organize work effectively and perform duties independently; make accurate mathematical computations; work protracted or irregular hours; and maintain effective working relationships with those contacted in the course of work.
  
  

Ideal Candidate

What You Bring

Any combination equivalent to experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

• You possess four years of increasingly responsible office experience, including public contact, program support and fiscal record keeping.
• You possess the Equivalent to the completion of the twelfth grade supplemented by coursework in office or business management or a related field.
• Depending on position, possession of a valid, appropriate State of California Driver’s License.
  
  

Bonus Points (highly desirable)

• Bilingual
• Experience in the use of computer spreadsheets is preferred.
• Experience in the use of Outlook, TEAMS, RecTrac (or equivalent Recreation Software), WorkDay.
• Experience in providing customer service to diverse communities.
  
  

Benefits

What We Offer

• Salary: $6,426 - $7,658/month
• Comprehensive benefits package including generous paid leave and health benefits
• CalPERS retirement (2% @ 55 for classic members; 2% @ 62 for new members). Classic employees contribute 8.23% to CalPERS and New members contribute 7.50% to CalPERS.
• Participation in the Social Security Program
• Programs: Deferred Compensation plan with City match up to 0.5% of base salary, City will contribute 0.5% of base salary to the deferred compensation plan, and 1% City contribution to a Retirement Health Savings Account
• Free Fitness classes through City of San Mateo Parks and Recreation, Employee Assistance Program and Credit Union Membership
• Bilingual Diff: $90 bi-weekly (if applicable)
• This classification is represented by the San Mateo City Employees’ Association