ADMINISTRATIVE SERVICES MANAGER - DEVELOPMENT SERVICES

The City is seeking an experienced and collaborative leader to serve as Administrative Services Manager within the Development Services Department. This position provides leadership for the department’s administrative team and oversees the operational, project coordination, and business support functions.

Working under the direction of the Development Services Director, the Administrative Services Manager will lead administrative operations through process improvement, workflow coordination, operational analysis, and strategic support initiatives. The position plays a key role in enhancing efficiency, consistency, compliance, and customer service across the department.

The ideal candidate will be a strong organizational leader with experience in administrative operations, project management, and business process improvement, along with the ability to build collaborative relationships and support complex, fast-paced technical operations.

Key Responsibilities

This position provides leadership and oversight of departmental administrative operations and staff while supporting the effective delivery of Development Services programs and projects. Responsibilities include managing administrative functions, coordinating operational and project support activities, improving business processes and workflows, monitoring performance and compliance, supporting budget and contract administration, and implementing organizational and technology improvements that enhance efficiency, consistency, and customer service.

Knowledge & Skills

Knowledge of administrative operations, business services, project coordination, workflow analysis, process improvement, and staff supervision. Experience working in a technical construction and engineering environment is highly desired. Skilled in operational planning, records and contract administration, budget tracking, data analysis, performance measurement, policy and procedure development, and the use of modern business systems and office technologies. Strong communication, organizational, and customer service skills are essential.

Abilities

Success in this role requires strong leadership, organizational, and analytical skills within a fast-paced technical environment. The ideal candidate is capable of managing multiple operational priorities and projects while supporting efficient and customer-focused departmental services. This position requires the ability to evaluate workflows and operational challenges, develop practical solutions, and implement process improvements that enhance efficiency, consistency, and service delivery. The role also requires effective communication and collaboration with staff, leadership, and stakeholders, along with the judgment, initiative, and professionalism necessary to support complex departmental operations and organizational goals.

Highly Desirable

• Lean Six Sigma, or similar process improvement training/certification
• Experience with ERP, permitting, HRIS, document management, or workflow automation systems
• Experience developing SOPs, dashboards, KPIs, and service metrics
• Experience leading cross-functional change efforts

RECRUITMENT TIMELINE:

APPLICATION PERIOD	Applications accepted beginning May 26, 2026
OPEN UNTIL FILLED	Applications must be received by 4:00pm, June 9, 2026
FIRST ROUND INTERVIEWS	June 22, 2026
SECOND ROUND INTERVIEWS	July 26, 2026

Please review the following job description for the Administrative Services Manager.

Salary : $118,560 - $164,065