PT Library Assistant

PT Library Assistant – Circulation

Class Concept

Performs administrative support work assisting library patrons, providing detailed circulation services, providing technology support, promoting services and programs, and assisting with library programming. Shelves and maintains proper order of library materials according to detailed library standards. Work is performed under the supervision of the Circulation Manager.

Essential Functions

·         Performs detailed customer service, library database, and integrated library system tasks.

·         Maintains knowledge of and promotes library collections, programs, technologies, and services.

·         Answers reader's advisory and reference questions; communicates with and guides library patrons to locate and retrieve library materials (both in-library and online).

·         Assists in the collection and recording of library statistics.

·         Shelves library materials according to detailed library standards.

·         Maintains a neat, organized, and inviting public area.

·         Routinely inspects materials for damage and makes recommendations for repair or withdrawal.

·         Assists with stacks management, including weeding, reorganization, shifting, and other projects.

·         Assists as needed with library programs or program preparations/cleanup.

·         Participates in relevant professional development workshops/meetings.

·         Assists with opening and/or closing procedures (when applicable)

·         Related tasks as required.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

Special Requirements

None.

Education & Experience

High school diploma or GED with coursework in library sciences, or related field and minimal experience in a library and/or customer service, or equivalent combination of education and experience. 

Knowledge, Skills, & Abilities

Outstanding human relations skills; general knowledge of basic library procedures, methods, and techniques; ability to operate standard office and computer equipment and perform basic word processing and data entry; ability to deal tactfully and courteously with the public; ability to establish and maintain effective working relationships with library patrons, associates, and the general public; strong attention to detail; the ability to sort and shelve alphabetically and numerically; ability to work independently and follow instructions; ability to work a regular schedule; and ability to communicate effectively and courteously with the public and other City employees. Must be comfortable working with all ages; be able to interact with every patrons in a positive manner; and assist with reader's advisory without bias or judgement.

Physical Requirements

This work requires the regular exertion of up to 10 pounds of force, frequent exertion of up to 25 pounds of force and occasional exertion of up to 50 pounds of force; work regularly requires seeing, speaking and hearing, using hands for fine motor skills and to handle or feel with repetitive motions, frequently requires standing, walking, sitting, reaching with hands and arms, pushing or pulling and lifting and occasionally requires climbing or balancing, stooping, kneeling, crouching or crawling and tasting or smelling; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using of measuring devices, operating machines and observing general surroundings and activities; work occasionally requires exposure to fumes or airborne particles, exposure to toxic or caustic chemicals and exposure to blood borne pathogens and may be required to wear specialized personal protective equipment; work is generally in a quiet location (e.g. library, private offices).